BuzzClan · 16 hours ago
Data Entry Specialist
BuzzClan is seeking a Data Entry Specialist to provide essential administrative support. The role involves managing customer records, performing data entry, and ensuring efficient office operations while providing excellent customer service.
Responsibilities
Provide front desk customer service; greet visitors and manage incoming calls
Perform TAP data entry and maintain customer records in AFFIRST and related systems
Establish, maintain, update, purge, and dispose of office records and files in accordance with records management procedures
Prepare reports, spreadsheets, correspondence, memos, and official documentation using MS Office (Word, Excel, Access)
Review, process, route, and control incoming and outgoing mail, publications, and directives
Maintain Outlook appointment calendars and suspense tracking
Draft and edit non-technical correspondence and reports for accuracy and format
Maintain file plans and publication libraries in accordance with regulations
Track time and attendance records
Order office supplies and coordinate administrative support needs
Assist in developing training aids and administrative documentation
Provide accurate information to military members and families regarding M&FRC programs and services
Serve as the Records Custodian for the M&FRC office
Qualification
Required
Strong proficiency in Microsoft Word, Excel, Access, and Outlook
Experience in administrative support, office management, or clerical operations
Experience maintaining files, records, reports, and correspondence
Experience with data entry into systems or databases
Excellent written and verbal communication skills
Ability to manage multiple administrative tasks independently
Professional customer service and front desk experience
Ability to learn military terminology and follow structured procedures
Prior experience in a government, military, healthcare, or regulated office environment
Experience with records management or document control
Familiarity with database systems or case management systems
Knowledge of military administrative terminology