M&T Bank · 22 hours ago
Consumer Lending Associate II - Direct Credit Processing (Buffalo, NY)
Buffalo, NY
Full-time
Hybrid
Entry Level
$18.68/hr - $31.14/hr
2+ years expM&T Bank is a financial institution seeking a Consumer Lending Associate II to provide credit processing support for consumer loan applications. The role involves ensuring compliance, maintaining communication with stakeholders, and managing documentation throughout the loan application process.
Financial Services
Responsibilities
Work with internal departments as well as external customers and third-party vendors to obtain credit related documentation or obtain necessary information needed to complete an application i.e.: Verification of Employment, IRS transcripts, title search, appraisal, bank statements, etc
Maintain effective communication with all necessary parties involved in a new loan application, from the customer, loan officer, telephone contact center, and co-workers to ensure a seamless and positive application experience
Provide routine credit processing support and answer questions on requested documentation for direct consumer credit and Indirect dealer applications to internal and external customers
Review customer documents
Responsible for notating the receipt of each document, indexing and adding to the electronic file
Maintain an understanding of multiple systems businesses and product lines to support activities completed
Provide coverage for processing items via shared email boxes related to application and subordination related documentation
Review departmental procedures and update as needed
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management
Promote an environment that supports belonging and reflects the M&T Bank brand
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
Complete other related duties as assigned
Qualification
Required
Associates degree, or in lieu of a degree, a combined minimum of 2 years' higher education and/or work experience
Preferred
Customer service experience
Company
M&T Bank
Great companies have an enduring sense of purpose.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
René Jones
Chairman & Chief Executive Officer
Dan Saper
•Co-Founder/Co-Chairman of Welcome to M&T Bank Affinity Group, Western New York Chapter
Recent News
2025-10-07
2025-10-06
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