U.S. Physical Therapy, Inc. · 23 hours ago
Patient Account Representative
Big Rapids, MI
Full-time
Onsite
New Grad, Entry LevelU.S. Physical Therapy, Inc. is one of the largest publicly traded operators of outpatient physical and occupational therapy clinics in the U.S., currently experiencing significant growth. They are hiring a Patient Account Representative to support their billing and claims department, focusing on resolving patient billing issues and ensuring timely reimbursement processes.
FitnessHealth CareTherapeutics
Responsibilities
Work closely with patients to resolve billing and payment issues
Research and resolve discrepancies in patient accounts
Process payments and refunds
Review and update patient insurance information
Communicate with insurance companies to obtain prior authorizations and verify coverage
Follow up on unpaid claims and denials
Maintain accurate and up-to-date patient account information
Provide excellent customer service to patients and healthcare providers
Collaborate with other departments to improve processes and ensure timely reimbursement
Maintain knowledge of current insurance regulations
Qualification
Required
High school diploma or equivalent required
Knowledge of medical billing and coding, insurance regulations, and healthcare reimbursement policies
Strong attention to detail and ability to work independently
Excellent communication and customer service skills
Proficient in Microsoft Office, Waystar, Jopari and other computer programs
Benefits
Competitive compensation
Front Office Monthly Incentive based on meeting metrics
Excellent benefits package including 401k, health, dental, and generous paid time off
Multiple opportunities for professional development, specialization, and leadership
Employee discount plans
Employee Assistance Program (EAP)
Investment from a company that wants you to succeed and thrive.
Company
U.S. Physical Therapy, Inc.
U.S. Physical Therapy is a publicly held company that operates hundreds of outpatient physical and occupational therapy clinics in over 41 states.
Founded in 1990
5001-10000 employees
H1B Sponsorship
U.S. Physical Therapy, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Public CompanyTotal Funding
$150M2023-05-23Post Ipo Equity· $150M
2012-06-27IPO
Leadership Team
Christopher J. Reading
Chairman and CEO
G
Glenn McDowell
Chief Operating Officer
Recent News
Business Wire
2026-02-03
2026-02-02
2026-01-06
Company data provided by crunchbase