American Red Cross · 8 hours ago
Salesforce QA/Test Engineering Lead
Statewide, DC
Full-time
Onsite
Senior Level, Lead/Staff
$120K/yr - $135K/yr
8+ years expThe American Red Cross is seeking a motivated and detail-oriented Salesforce QA Engineer Lead with expertise in both manual and automation testing to join our Salesforce Biomed Quality Assurance team. This position will lead a dedicated team of Salesforce QA engineers and testers, ensuring quality releases are delivered in a timely manner to internal Red Cross customers.
Health CareHumanitarianNon ProfitTraining
No H1B
Responsibilities
Lead the Salesforce QA team to define test strategies, tasks, estimates and testing execution to meet stakeholder requirements
Act as project leader and instruct and check the work of test engineering staff
Develop, implement, maintain, enhance and execute test plans, test scripts and test methodologies to ensure compliance with system specifications
Perform in-depth and detailed investigations into data quality issues to discover the source of problematic data and then suggest and develop solutions to improve/correct the data and reduce or eliminate the source of error
Maintain contact with outside vendors and 3rd party consultants in development and execution of test plans
Work closely with software developers to develop test specifications and build test cases to rigorously test product functionality and investigate all potential product test failures
Verify and validate defect fixes
Support User Acceptance Testing (UAT)
Perform complex test engineering activities throughout assigned software life cycle
Document test results, analysis reports, logs, and metrics
Recommend program improvements or corrections
Hands-on contributing tester in addition to team leadership responsibilities
Perform API testing (Postman), accessibility, mobile and browser, and UI testing
Troubleshoot and resolve production issues
Actively participate in design and sprint planning sessions, offering relevant solutions and input
Estimate level of effort for stories and/or epics based on business requirements and knowledge of the platform
Other responsibilities as assigned
Qualification
Required
8+ years of experience in manual and automation testing with expertise in Salesforce testing
3+ years of experience in providing technical guidance, mentoring, and leading QA team members
Bachelor's degree in computer science, Information Technology, or equivalent experience
Experience with Salesforce platform required
API, APEX & Lightening testing experience required
Understanding of Salesforce architecture (Salesforce Clouds, APIs, integrations, etc.)
Understanding of the Salesforce product suite including Salesforce1, Service Cloud, Sales Cloud, Experience Cloud (Communities) and AppExchange solutions
Experience with automated regression testing tool Provar or similar tools like Selenium, Copado Robotic Testing required
Familiarity with Salesforce metadata, data migration, and release management
Experience with DevOps Tools like GearSet, ADO, Flosum, etc
Experience with Agile/Scrum methodology and related tools (E.g. Jira) is required
Excellent communications skills
Ability to manage time and work effectively within short development cycles
Ability to work extended hours/on call support as needed to support any major outages or off-hours releases
Preferred
Salesforce Admin & App Builder certifications are preferred
Nice to Have – experience with ancillary products including Appinium, Skedulo
Benefits
Medical, Dental Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting at 19 days a year; based on type of job and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
401K with up to 6% match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term
Service Awards and recognition
Company
American Red Cross
American Red Cross is a humanitarian organization whose purpose is to meet the immediate disaster-caused needs of people and communities.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$43.31MKey Investors
Kia MotorsAvista foundationAmerican Water Charitable Foundation
2025-05-12Grant
2025-04-21Grant· $0.01M
2025-04-17Grant· $0.01M
Leadership Team
Mary J. Barneby
Regional CEO American Red Cross Greater New York
M
Michael Scherer
Information Technology Service Desk
Recent News
2026-01-06
2026-01-05
Company data provided by crunchbase