Mindlance · 1 week ago
IT Systems Support Specialist
Rancho Cordova, CA
Full-time
Onsite
Mid Level
$35.71/hr - $35.71/hrMindlance is a company seeking an IT Systems Support Specialist to perform a wide range of advanced system support duties. The role involves providing effective support for enterprise systems, desktop computers, and business applications, while also assisting with imaging and deployment tasks.
Human Resources
Responsibilities
Operate, maintain, and perform repairs on information technology equipment and software
Perform complex duties related to troubleshooting, configuring, performing diagnostics and assignment specific desktop and network hardware and software issues and respond appropriately to customer service requests
Operate, maintain, and perform repairs personal computers, laptops and peripherals
Assist with imaging, set up, and deployment of PC/Laptops and support hardware moves throughout the Department of Human Assistance
Provide 2nd level help desk support
Lift equipment that weighs up to 50 pounds
Qualification
Required
Operate, maintain, and perform repairs on information technology equipment and software
Perform complex duties related to troubleshooting, configuring, performing diagnostics and assignment specific desktop and network hardware and software issues and respond appropriately to customer service requests
Operate, maintain, and perform repairs personal computers, laptops and peripherals
Assist with imaging, set up, and deployment of PC/Laptops and support hardware moves throughout the Department of Human Assistance
Provide 2nd level help desk support
Lift equipment that weighs up to 50 pounds
Have a valid California Driver's License, Class C
Knowledge of Microsoft Windows 11 Operating System and software updates
Knowledge of Microsoft 365 products
Knowledge of imaging software and automated imaging processes using MECM/SCCM
Knowledge of PC/Laptop deployments
Knowledge of teleworking and VPN solutions
Knowledge of principles and practices of customer service
Knowledge of principles and practices of troubleshooting computer system hardware and software problems
Company
Mindlance
Mindlance is a Staffing and Recruiting company which provides multi-vertical staffing services
Founded in 1999
1001-5000 employees
H1B Sponsorship
Mindlance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (71)
2024 (53)
2023 (37)
2022 (72)
2021 (36)
2020 (40)
Funding
Current Stage
Late StageLeadership Team
R
Rajat Paul Dhall
Co-Founder & Managing Director
V
Vik Kalra
Co-Founder and Managing Director
Recent News
2025-11-19
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2025-05-17
2025-04-14
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