SIGN IN
Technical Content Designer jobs in United States
info-icon
This job has closed.
company-logo

Tailored Management · 17 hours ago

Technical Content Designer

positionShelton, CT
timeFull-time
remoteHybrid
senioritySenior Level
money$0/hr - $85/hr
date7+ years exp
Tailored Management is seeking an experienced Technical Content Designer who is passionate about clear communication and customer-focused content experiences. This role focuses on transforming user engagement with product documentation by leveraging modern tools to create intuitive, web-based help content for laboratory systems.
ConsultingHuman ResourcesInformation Technology
badNo H1Bnote

Responsibilities

Design and develop user-friendly, web-based technical help content for customer-facing laboratory instrument systems using strong UI/UX principles
Create modular, single-source documentation using MadCap Flare
Apply user-centered learning and content design principles to ensure clarity, usability, and accessibility
Develop high-quality content tailored to multiple user personas
Ensure all documentation aligns with brand, style, and internal content standards
Continuously improve content based on user feedback and analytics
Collaborate with global, cross-functional teams throughout the product development lifecycle
Embed multimedia and structured metadata to support AI-driven and chatbot-based content delivery
Manage tasks and documentation workflows using Jira

Qualification

MadCap FlareUI/UX principlesHTMLXML authoringJiraTechnical writingProject tracking skillsCommunicationCross-functional collaboration

Required

Bachelor's degree in Technical Communication, Science, Engineering, or a related field
Strong experience with HTML and XML authoring and modular/single-source content strategies
Mid-to-expert level proficiency with MadCap Flare and related tools
Experience incorporating AI tools into technical communication workflows
Solid understanding of UI/UX principles for digital content
Experience embedding multimedia in web-based help systems
Familiarity with structured content and meta tagging for AI/chatbot consumption
Proven ability to work effectively in cross-functional, global teams
Strong project tracking and organizational skills using Jira
Excellent written and verbal English communication skills
7–10 years of relevant technical content or technical writing experience
Strong proficiency in MadCap Flare
Comfortable with modern technical writing tools (HTML flexibility acceptable; not a software development role)
Working experience with Jira for daily task management
Excellent written and verbal communication skills

Preferred

Experience developing documentation for AI chatbots
Strong requirements gathering skills
Background in life sciences, biotech, or engineering industries
Technical communication experience within scientific environments
Open to full-time conversion (no sponsorship available)

Benefits

Weekly pay
Medical
Dental
Vision

Company

Tailored Management

twittertwittertwitter
company-logo
Tailored Management is a staffing and recruiting company that offers information technology staffing and recruitment services.
dateFounded in 2009
location
Columbus, Ohio, USA
people-size501-1000 employees
web-link
http://tailoredmanagement.com

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
Jeff Anderson
Managing Partner & Client Relations Executive
linkedin
leader-logo
Savannah Deskins
Manager, Administration & Office of the CEO
linkedin
Company data provided by crunchbase