American Residential Services · 23 hours ago
Dispatcher
American Residential Services is the largest provider of residential services in the U.S., employing more than 7,000 professionals nationwide. The Dispatcher role involves ensuring service technicians are dispatched efficiently and managing call flow while coordinating scheduling and guiding field teams throughout the day.
CommercialConsumerCustomer Service"Heating Ventilation and Air Conditioning (HVAC)"Home ServicesProfessional ServicesResidential
Responsibilities
Ensure service technicians are dispatched efficiently and customer needs are met promptly
Manage call flow from our service platform, coordinate scheduling, and guide field teams throughout the day
Qualification
Required
Prior dispatch, scheduling, or call center experience
Proficiency in Microsoft Office and multi-line phone systems
Familiarity with local geography to support route planning
Must report daily to the office (not a remote position)
Flexibility to work assigned shifts and weekend rotations as needed
Must pass background check and drug screening
Benefits
Insurance available after 31 days of employment
Low-cost medical insurance options (starting at $5/week)
Dental & vision insurance
Health Savings Account (HSA) or Flexible Spending Account (FSA)
401(k) with company match
Paid time off & holiday pay
Company-paid life insurance
Company
American Residential Services
American Residential Services, a provider of residential heating, ventilation, air conditioning (HVAC), and plumbing services.
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
GI Partners
2023-06-08Acquired
2020-09-15Private Equity
Recent News
2025-09-15
Company data provided by crunchbase