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Dispatcher jobs in United States
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American Residential Services · 20 hours ago

Dispatcher

American Residential Services is the largest provider of residential services in the U.S., employing more than 7,000 professionals nationwide. The Dispatcher role involves ensuring service technicians are dispatched efficiently and managing call flow while coordinating scheduling and guiding field teams throughout the day.
CommercialConsumerCustomer Service"Heating Ventilation and Air Conditioning (HVAC)"Home ServicesProfessional ServicesResidential

Responsibilities

Ensure service technicians are dispatched efficiently and customer needs are met promptly
Manage call flow from our service platform, coordinate scheduling, and guide field teams throughout the day

Qualification

Dispatch experienceScheduling experienceMicrosoft OfficeMulti-line phone systemsLocal geography knowledgeCommunication

Required

Prior dispatch, scheduling, or call center experience
Proficiency in Microsoft Office and multi-line phone systems
Familiarity with local geography to support route planning
Must report daily to the office (not a remote position)
Flexibility to work assigned shifts and weekend rotations as needed
Must pass background check and drug screening

Benefits

Insurance available after 31 days of employment
Low-cost medical insurance options (starting at $5/week)
Dental & vision insurance
Health Savings Account (HSA) or Flexible Spending Account (FSA)
401(k) with company match
Paid time off & holiday pay
Company-paid life insurance

Company

American Residential Services

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American Residential Services, a provider of residential heating, ventilation, air conditioning (HVAC), and plumbing services.

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
GI Partners
2023-06-08Acquired
2020-09-15Private Equity

Leadership Team

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Scott Boose
Chief Executive Officer
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Company data provided by crunchbase