BASF · 6 hours ago
Field Technical Service Manager
United States
Full-time
Onsite
Mid, Senior Level
$115K/yr - $160K/yr
5+ years expBASF is a leading chemical company committed to sustainability and innovation. The Field Technical Service Manager will lead a team to deliver high-quality technical service and drive business growth for Autofroth applications.
AgricultureChemicalIndustrial EngineeringManufacturingOil and GasProduct Research
No H1B
Responsibilities
Applying strong leadership skills to guide, inspire and develop the field technical service team by providing direction, support, and clear expectations
Shaping team priorities based on business goals and customer needs, helping team members stay focused, organized, and effective in their daily work
Building and maintaining trusted relationships with colleagues, customers, and partners at all organizational levels
Ensuring high-quality technical experiences for customers by using sound judgment, applying chemistry and processing knowledge, solving problems quickly, addressing issues or conflicts, and confidently making technical decisions for the business
Leveraging strong technical and analytical capabilities to own, develop, and share specialized technical service expertise—including PLC and control systems and customer tank and piping configurations
Championing innovation by gathering and translating customer insights to contribute to the continuous improvement of product and service offerings, leading and coordinating launches of new technologies, and seeking new markets and applications for Autofroth® offerings
Building a comprehensive understanding of all aspects of the Autofroth® business, including supply chain and operations, to ensure seamless customer support and alignment within the business and supporting functions
Qualification
Required
High School Diploma, Bachelor's Degree preferred
5+ years experience in customer-facing roles
A commitment to travel extensively (75%+), including overnight travel
Ability to work independently and autonomously, with excellent verbal and written communication skills
Demonstrated leadership skills to manage people with direct authority
Knowledge of polyurethane processing and equipment, polyurethane systems knowledge and troubleshooting
Strong problem-solving abilities and mechanical inclination for troubleshooting and maintaining equipment and able to lift up to 50 pounds
Commitment to workplace safety, ensuring compliance with Environmental, Health, and Safety (EH&S) and ISO standards
Proficient in Microsoft Excel, Word, PowerPoint, email, and web-based platforms
Benefits
Flexible work arrangements whenever possible
Highly competitive retirement savings plan with company match and investment options
Well-being programs that include comprehensive mental health support for you and your household family members
Family forming benefits (fertility, adoption and surrogacy reimbursement, maternity/parental leave, and more)
Back-up child and elder care with discount programs for families of all ages and stages
Mentoring and career development opportunities that allow you to share, learn, and thrive
Matching gifts program that allows you to deepen the impact of your contributions to qualified charities.
Employee crisis support for when the unexpected happens
Access to our BASF wine cellar, employee discounts, and much more!
Company
BASF
BASF is a manufacturing company that offers chemicals for industries such as construction and coatings, automotive, and various sectors.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$337.39MKey Investors
Federal Ministry for Economic Affairs and Energy (BMWi)
2024-10-15Grant· $337.39M
2018-10-30Non Equity Assistance
2002-01-01IPO
Leadership Team
Carsten Weers
Vice President Logistics Procurement Maritime & Air Transportation, Tank Storage
Brian Standen
Global Head of Digital Innovation
Recent News
2026-02-05
Company data provided by crunchbase