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Senior Director, Principal Engineer - Customer and Commercial jobs in United States
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The Coca-Cola Company · 22 hours ago

Senior Director, Principal Engineer - Customer and Commercial

The Coca-Cola Company is seeking a Principal Engineer who is accountable for technical excellence and complex problem-solving across all Customer and Commercial product teams. This role involves shaping architecture, ensuring engineering decisions support product outcomes at scale, and providing senior technical leadership without formal people management responsibilities.
Consumer GoodsFast-Moving Consumer GoodsFood and BeverageManufacturing
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Comp. & Benefits
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Responsibilities

Lead design and implementation of complex, high-impact systems and cross-cutting capabilities
Shape architecture and technical direction through design reviews, prototypes, and reference implementations
Identify and resolve systemic risks across performance, reliability, security, and scalability
Align with team within and outside of the Product Operating model for full alignment across the enterprise
Translate product strategy and outcomes into durable technical solutions
Participate in product discovery to validate feasibility, assess risk, and explore alternatives
Challenge solution approaches using data, experimentation, and deep technical judgment
Establish and evangelize engineering best practices and technical standards
Raise the bar on code quality, testing, observability, and operational readiness
Drive reduction of critical technical debt that constrains product outcomes
Operate across team boundaries to resolve dependencies and technical misalignment
Mentor senior and mid-level engineers through pairing, reviews, and technical coaching
Act as a trusted advisor to Engineering Leads and Managers on technical tradeoffs
Unblock teams by tackling the hardest problems or proving approaches quickly
Improve system performance, cost efficiency, and operational stability
Ensure solutions are maintainable and support continuous delivery
Define technical design and implementation approaches for complex or cross-cutting initiatives
Architectural recommendations and risk assessments
Define technical standards and reference patterns
Delivery of high-impact technical solutions tied to product outcomes
Improved system reliability, performance, and scalability
Reduction in systemic technical debt and recurring incidents
Increased technical capability of teams influenced
Positive peer and leadership trust as a technical authority
Demonstrated ability to create and execute innovative, technology-led strategies that enable Customer and Commercial functions within a Fast-Moving Consumer Packaged Goods (FMCG) environment, including sales, marketing, customer service, and route-to-market operations
Deep, hands-on expertise in full-stack engineering and Salesforce platform development, including modern front-end frameworks, API-driven back ends, cloud infrastructure, and Salesforce ecosystems (Sales, Service, Experience, and custom platform extensions), with an emphasis on scalable, secure, and performant solutions
Extensive experience leading technology experimentation from hypothesis and rapid prototyping through production deployment delivering deployable product outputs that validate customer value, operational impact, and technical feasibility
Proven track record of defining measurable business outcomes (e.g., revenue growth, cost reduction, cycle-time improvement, customer satisfaction, adoption, and productivity gains) and being directly accountable for achieving those outcomes through technology and product delivery

Qualification

Enterprise software engineeringCloud-native architecturesDevOps practicesSalesforce platform developmentFull-stack engineeringOutcome-driven mindsetCommunication skillsTechnical leadershipProblem-solvingMentoring

Required

Bachelor's degree preferably in computer science or related field or equivalent work experience in the Product Operating Model
Prefer 4+ years experience leading a Product technology team
10–15+ years of Enterprise software engineering experience
Proven track record designing and delivering large-scale, distributed systems
Expertise in modern cloud-native architectures and DevOps practices
Strong communication skills to influence without authority
Ability to operate effectively in ambiguous, high-stakes environments

Benefits

A full range of medical, financial, and/or other benefits, dependent on the position, is offered.

Company

The Coca-Cola Company

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The Coca-Cola Company is a soft drink manufacturer & distributor that makes a variety of soft drinks, including diet coke and regular coke.

Funding

Current Stage
Public Company
Total Funding
unknown
1919-09-05IPO

Leadership Team

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Henrique Braun
Chief Operating Officer
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Jennifer Henry
Senior Vice President, Strategy and Corporate Development
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Company data provided by crunchbase