JSX · 1 day ago
Quality Engineer
JSX is a lifestyle carrier that values entrepreneurship and excellence. As a Quality Engineer, you will define and execute the quality strategy for JSX’s digital ecosystem, ensuring high-quality features and reliability in the customer experience through automated testing and collaboration with cross-functional teams.
AerospaceTravel
Responsibilities
Owning end-to-end QA for features spanning booking, check-in, payments, loyalty (Club JSX), and customer service workflows
Designing and implementing automated UI and API tests using Selenium/WebDriver and complementary tools
Building and maintaining scalable automation frameworks with strong reporting, configuration, and CI/CD integration
Creating test plans and traceability from requirements through release sign-off and Definition of Done
Expanding coverage across smoke, regression, cross-browser/device, accessibility, and negative test scenarios
Partnering with engineers early to define acceptance criteria, improve testability, and shift quality left
Validating analytics events and critical backend calculations related to fares, fees, and loyalty
Coordinating UAT with internal stakeholders and operational teams, including defect triage and go/no-go decisions
Managing test environments and test data while ensuring safe handling of sensitive information
Reporting on quality health metrics including coverage, flakiness, defect escape rate, and release readiness
Qualification
Required
3–6 years of experience in QA or Quality Engineering with at least 2 years focused on test automation
Proficiency in Java or JavaScript/TypeScript for automation frameworks
Solid grasp of QA methodologies: test design techniques, boundary/value analysis, risk-based testing, and regression strategy
Experience integrating automation into CI/CD, including parallel runs, tagged suites (smoke/regression), and artifacted reports
Comfort testing APIs, web UIs, and (ideally) mobile; able to debug across front end, API, and logs
Familiarity with security, privacy, and compliance best practices (PII, PCI, SOC 2) and accessibility (WCAG)
Strong communication skills; able to translate business flows (booking, check-in, loyalty) into concise, maintainable tests
Preferred
Airline/Travel domain experience (PSS, ancillaries, loyalty, payments)
Experience with performance testing (JMeter/k6) and visual regression tools
Analytics validation (GA4 event specs, dataLayer, consent tooling like Osano)
Contract testing and/or service virtualization
Experience establishing QA metrics dashboards in ADO, Looker, or Power BI
Benefits
Health Benefits: New Crewmember's become eligible for coverage on the 1st of the month following the start date, with medical plans beginning at just $110/month. 100% employer paid dental & vision, plus up to $2,100 annually for HSA contribution. Short-term and long-term disability coverage at no cost.
Travel Benefits: Enjoy free non-revenue standby travel on JSX, plus deeply discounted standby travel other major domestic & international airlines for you and your qualifying immediate family.
401(k) match: 50% of your first 8%
Generous PTO: Take time to recharge with our flexible PTO plan.
Company
JSX
JSX is an independent regional air carrier in the United States that describes itself as a "hop-on jet service".
Funding
Current Stage
Late StageTotal Funding
$11.55MKey Investors
JetBlue Airways
2016-10-25Series Unknown
2015-08-07Series Unknown· $4.55M
2011-09-13Series Unknown· $7M
Recent News
Business Wire
2025-11-04
Company data provided by crunchbase