OzarksGo · 16 hours ago
Solutions Engineer
Fayetteville,AR,US
Full-time
Onsite
Mid, Senior Level
5+ years expOzarksGo is a telecommunications subsidiary of Ozarks Electric Cooperative, offering all-fiber gigabit internet and premium television and telephone services. The Solutions Engineer will assist in developing custom proposals and provide technical expertise during client interactions, collaborating with sales and engineering teams to meet client needs.
InternetTelecommunications
Responsibilities
Assist in developing custom proposals, quotes, and managed IT service plans
Provide technical expertise during discovery calls, client meetings, and proposal development
Collaborate with the sales team and engineering team to design and present custom proposals, pricing quotes, and managed service offerings that align with client needs and drive new business
Build and manage strategic IT relationships serving as the point of contact
Lead all aspects of system validation and customer implementations to ensure successful deployment
Stay current on telecom industry trends, MSP best practices, and competitor offerings
Support the sales process with solution diagrams, demos, and proof-of-concept implementations
Integrate telecom solutions with client IT and network infrastructures
Ensure scalability, compliance, and reliability of all deployed solutions
Act as a technical liaison between clients and the business development team
Deliver post-installation training and documentation
Qualification
Required
High school diploma is required
Five years related experience and/or train or equivalent combination of education and experience
Must have proficient knowledge in sales, telecom networking, and managed systems infrastructure
High-level understanding of Technical Business Development
High-level understanding of Managed IT Service Provider Infrastructure (MSP)
High-level understanding of Wholesale and Commercial ISP Infrastructure
High-level understanding of Technical Service Delivery
Must be able to operate all equipment normally found in an office environment
Must have valid driver's license without violation, which would prohibit insurability
Must be able to write reports, business correspondence, and policy/procedure manuals
Must be able to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Must be able to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations
Ability to apply mathematical operations to such tasks as frequency distribution, determination
Normal office conditions, some irregular hours may be required
Continuously exposed to one or two elements such as noise, intermittent standing, walking; and occasional pushing, carrying, or lifting
While performing the functions of this job, the employee is regularly required to sit, talk, or hear; frequently required to use hands to finger, handle, or feel; and occasionally required to stand, walk, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl
The employee must occasionally lift and/or move up to 25 pounds; frequently lift and/or move up to 10 pounds
Specific vision abilities required by this job include close vision; distance vision; color vision; peripheral vision; depth perception; and ability to adjust focus
Benefits
Fully paid medical and dental coverage for both you and your dependents
401(k) plan with robust employer matching contributions
Paid time off
Nine paid holidays
Paid parental leave
Disability benefits
Life insurance
Tuition reimbursement
Company
OzarksGo
OzarksGo provides offers gigabit internet, TV and telephone service. It is a sub-organization of Ozarks Electric Cooperative.
2-10 employees
Funding
Current Stage
Early StageRecent News
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