ORNL Federal Credit Union · 23 hours ago
President 7 Mortgage
Knoxville, Tennessee, United States
Full-time
Onsite
Director/Executive
10+ years expORNL Federal Credit Union is seeking a President for 7 Mortgage to lead and direct all service and operational activities of the Mortgage CUSO. The role involves overseeing mortgage operations, enhancing processes for scalability and efficiency, and ensuring compliance with regulatory requirements while driving growth strategies and mentoring staff.
Customer ServiceFinancial ServicesNon Profit
Responsibilities
Ensures pipelines are continually monitored and worked according to agreed upon service level agreements. Monitors and implements process improvements to enhance service delivery, cycle times, quality, and productivity
Leads an organization that is keenly focused on accuracy of all loan data to include initial data entry, extracts to third parties, imports from vendors, and reporting to internal colleagues, external partners, regulators, and investors. Ensures strong controls and adherence to all policies, procedures, and regulatory requirements. Ensures full compliance with federal, state, investor, and agency regulations. Establishes and maintains sound risk-management practices and audit-ready operational standards
Develops, trains, and coaches' leaders and employees to ensure the organization is performing at optimal levels. Provides direction, guidance, and ultimate decision making to maintain compliance and adherence to all policies, procedures and guidelines. Leads and mentors mortgage leaders and staff, cultivating a high performing, engaged, and accountable team. Supports talent development through coaching, performance management, and workforce planning
Drives growth of the company by developing new products, creating new marketing initiatives, solidifying new credit union relationships, and by executing effective pricing strategies. Assists in the development and execution of the mortgage strategy to achieve organizational financial goals and long-term growth objectives. Identifies opportunities for expanding mortgage products, partnerships, and market reach
Maintains a great working relationship with the Board and owners by providing excellent verbal and written communication and timely and accurate reporting. Partners closely with executive leadership, credit union stakeholders, and external partners to support organizational objectives. Represents the Mortgage CUSO in strategic discussions, industry forums, and key decision-making processes
Leads the company to financial success by developing and adhering to an annual budget. Continually reviews expenses for savings opportunities and maximizes revenue growth through production and pricing strategies
Performs other job-related duties as assigned
Qualification
Required
Minimum 10 years of mortgage experience required
Minimum 5 years of management experience in the financial services industry required
Must have experience in a leadership position in a mortgage production environment
Bachelor's degree in business management or related field, or equivalent combination of education, training, experience, or military experience required
Must be able to obtain/maintain NMLS Licensing
Proficiency in Microsoft 365 and the ability to quickly learn other systems as needed
Excellent written and verbal communication skills with the ability to communicate clearly and professionally with all levels of the organization
Excellent organizational and analytical skills
Ability to organize, prioritize, champion/lead projects and project teams
Must be accustomed to working with deadlines
Company
ORNL Federal Credit Union
ORNL Federal Credit Union is a not-for-profit financial cooperative that provides financial services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Colin Anderson
President & CEO
Jenny Vipperman, CMB
President & CEO
Recent News
2025-11-04
2025-11-04
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