Loews Hotels & Co · 9 hours ago
Group Billing Coordinator
Loews Hotels & Co is a dynamic hospitality company located in Nashville, known for its Southern hospitality and vibrant work culture. The Group Billing Coordinator will perform various accounting activities, manage billing processes, and ensure timely renewal of hotel licenses while providing exceptional support to the finance department and clients.
Travel
Responsibilities
Perform ad hoc accounting activities in support of operations and Director of Finance
Banking and auditing the cash boxes (front desk, bar, restaurants, etc.), daily deposit to bank, and petty cash
Ensures all hotel licenses/permits are renewed on a timely basis; tracks expiration dates and notifies management of deadlines
Transmits copies of checks and daily check log to shared services for proper posting
Assists in the preparation and distribution of reports generated by the department
Assists in the completion of computerized receiving reports and transmission of receiving documentation to appropriate parties (defined in procedures)
Attend pre-convention meetings and client billing review
Perform on-site billing review with clients when requested
Coordinate billing set-up with Loews Financial Services Center prior to group arrival
Coordinate invoicing for deposits with Loews Financial Services Center
Monitor collection of past due deposits
Coordinate group commission payments with Loews Financial Services Center
Post charges for third party vendors as required
Scan backup to Loews Financial Services Center for charges posted locally
Process invoices for third party vendors for payment & ensure included on billing to customers
Complete group & catering workbooks pre and post events
Verify PM accounts established 45 days prior to group arrival
Arrange for cash paid outs as required by clients
Monitor direct billing/approval process
Act as first point of contact to provide missing information for Loews Financial Services Center, or answer questions or disputes presented by credit or billing staff at Loews Financial Services Center
Research check payment questions posted by cash applications group (from check log)
Manage “open folio” for items F.O. has not processed correctly and continue to train local staff on handling of open folio issues
Review and process billing for Hotel controlled groups (Entertainment and Catering)
Send Sertifi credit card payment for Entertainment and Catering groups
Ability to perform “Physical Requirements” and “Mental Effort Requirements” as explained
Other duties as assigned
Notifies appropriate individual promptly and fully of all problems and/or unusual matters of significance
Attends all appropriate hotel meetings and training sessions
Promotes and applies teamwork skill at all times
Is polite, friendly, and helpful to all guests, management and fellow employees
Maintains cleanliness and excellent condition of equipment and work area
Executes emergency procedures in accordance with hotel standards
Complies with required safety regulations and procedures
Complies with hotel standard, policies and rules
Recycles whenever possible
Remains current with hotel information and changes
Complies with hotel uniform and grooming standards
Ability to make decisions on imperfect information
Agility in multi-tasking
Bias toward action
Decisiveness
Other duties as assigned
Qualification
Required
Two+ years' experience in hospitality Accounting, Front Desk, and/or Income/Night Audit
Excellent communication skills
Ability to work in a team-oriented environment
Ability to work independently in a time sensitive environment
Ability to maintain confidentially is mandatory
Ability to communicate clearly, timely, and accurately
Ability to develop and maintain cooperative working relationships
Ability to operate basic office equipment
Proficient in Windows, Excel, and PowerPoint software applications
Effective management, leadership, organizational and communication skills
Ability to work flexible schedule to include weekends and holidays
Benefits
Competitive health & wellness benefits
401(k) & company match
Paid Sick Days, Holidays and Vacation after 6 months of employment
Paid Bereavement
Pet Insurance and Paid Pet Bereavement
Training & Development opportunities, career growth
Tuition Reimbursement
Free onsite parking and discounted bus passes
Complimentary meals
Community volunteer opportunities
Team Member Hotel Rates, other discounts, perks and more
Company
Loews Hotels & Co
Loews Hotels & Co was founded in 1960 and continues to own and operate hotels and resorts in the United States.
Funding
Current Stage
Late StageRecent News
2026-01-23
2026-01-22
2026-01-07
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