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Ticket Office Representative - Bellagio jobs in United States
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MGM Resorts International · 2 days ago

Ticket Office Representative - Bellagio

MGM Resorts International is a leading entertainment company, and they are seeking a Ticket Office Representative at Bellagio. The role involves delivering exceptional guest service, handling cash transactions, and assisting guests with inquiries and ticket verification.
GamblingHospitalityResorts

Responsibilities

Sell, upsell, and cross-sell tickets for shows, events, exhibits, and attractions across all properties
Process orders and will-call while providing prompt, courteous service
Accurately handle and balance a cash drawer, processing ticket sales with various payment types
Answer guest questions and provide detailed information about property facilities, services, and event details
Verify tickets before entry into events and exhibits
Answer multi-line telephones using proper etiquette

Qualification

Customer serviceCash handlingBox Office experienceTicketing System experienceMulti-taskingInterpersonal skillsDetail orientedInitiativeFlexibility

Required

Must be 18 years of age or older
Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders
Detail oriented, takes initiative, flexible and able to multi-task
Must be able to work various shifts, including weekends and all holidays – Box Office Operations range from 11:00 AM – 10:00 PM daily

Preferred

Prior Box Office, Theater and Ticketing System experience preferred

Benefits

Free meals in our Bellagio employee dining room
Free parking on and off-shift at all MGM Resorts properties
Health & Income Protection benefits (for eligible employees)
Professional and personal development opportunities through employee programs and network groups
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts

Company

MGM Resorts International

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MGM Resorts International is a hospitality firm that operates casinos, restaurants, and recreational resorts.

Funding

Current Stage
Public Company
Total Funding
$3.6B
Key Investors
IAC
2024-09-03Post Ipo Debt· $850M
2024-03-25Post Ipo Debt· $750M
2020-08-10Post Ipo Equity· $1B

Leadership Team

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William Hornbuckle
Chief Executive Officer and President
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Mark Strawn
Chief Financial Officer - Midwest Group
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Company data provided by crunchbase