RTI International · 13 hours ago
Creative and UX Lead
United States
Full-time
Remote
Senior Level, Lead/Staff
$159K/yr - $197K/yr
12+ years expRTI International is an independent, scientific research institute dedicated to improving the human condition. The Creative and UX Lead oversees user experience and strategy for RTI’s web properties, ensuring cohesive, user-centered experiences across digital products and marketing platforms.
ConsultingEducationGovernmentNon Profit
No H1B
Responsibilities
Define and evolve a holistic UX vision spanning digital products, web properties, and priority audience journeys
Ensure experiences align with brand strategy, audience priorities, and organizational growth goals and align with industry best practices in UX, SEO, AEO, and GEO
Identify friction points and opportunities across the end-to-end experience ecosystem
Develop design systems, usability standards, and accessibility practices
Collaborate cross-functionally with brand, marketing, product, technology, operations and technical teams
Contribute to broader brand, marketing, and communication strategy
Lead UX direction for digital tools, platforms, and interactive experiences
Translate complex information and workflows into intuitive user flows and interfaces
Partner with product, tech, and data teams to embed user-centered design practices
Optimize site architecture, content pathways, and conversion journeys
Partner with content, brand, and campaign teams to ensure marketing experiences are usable, accessible, and effective
Apply behavioral insight and UX best practices to improve engagement and outcomes
Map and improve priority stakeholder journeys across touchpoints
Ensure consistency across digital and human experiences
Use research and feedback to inform journey improvements
Support or lead UX strategy and research on digital projects for RTI clients, ensuring deliverables meet high professional standards and reflect current best practices, augmenting the RTI Digital Data Solutions team
Present UX findings, recommendations, and deliverables to clients and internal stakeholders (as relevant)
Establish lightweight, scalable UX research practices
Synthesize user data, testing, and feedback into actionable design recommendations
Advocate for audience needs in strategic planning
Serve as people manager for digital marketing and design roles
Act as main point-of-contact for external vendors and partners working on areas of RTI’s web ecosystem
Coordinate with other marketing efforts to ensure all properties/media are working together
Mentor UX, UI, and front-end developers across departments on evaluating design effectiveness and contextual analysis
Qualification
Required
Bachelor's Degree and 14 years of relevant experience (or Master's degree and 12 years of relevant experience or equivalent combination of education and experience) including at least 8 years in UX, product design, service design, or digital experience strategy
Experience spanning both product UX and web/marketing experience design
Demonstrated fluency and comfort incorporating generative and agentic AI into strategy development and implementation
Experience working across a breadth of clients (non-profit, technology services, professional services and consulting, start-up)
To qualify, applicants must be legally authorized to work in the United States and should not require, now or in the future, sponsorship for employment visa status (e.g., H-1B visa status, etc.)
Supervisory and mentorship experience
Strong systems thinking and complex journey design
Ability to translate research into practical design solutions
Ability to influence cross-functional teams and lead without formal authority
Familiarity with accessibility and inclusive design standards
Knowledge and experience with relevant multimedia tools and technologies
Knowledge and experience with digital marketing and digital corporate communications
Strong knowledge of external markets
Excellent written and verbal communication skills
Excellent knowledge of MS Word, Outlook, PowerPoint, Excel
Ability to manage multiple priorities effectively
Ability to work well as part of a team and independently
Attention to detail and accuracy
Demonstration of the RTI Values and Lead Forward behaviors by all employees is critical to the Institute's success
Preferred
Previous experience working with digital advertising agency
Benefits
A generous paid time off policy
Merit based annual increases
Bonus opportunities
A robust recognition program
A competitive range of insurance plans (including health, dental, life, and short-term and long-term disability)
Access to a retirement savings program such as a 401(k) plan
Paid parental leave for all parents
Financial assistance with adoption expenses or infertility treatments
Financial reimbursement for education and developmental opportunities
An employee assistance program
Numerous other offerings to support a healthy work-life balance
Company
RTI International
RTI is an independent, nonprofit institute that provides research, development, and technical services to government and commercial clients.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$18.06MKey Investors
US Department of EnergyU.S. Environmental Protection AgencyAscendium Education Group
2024-09-17Grant· $0.8M
2023-10-23Grant· $0.5M
2023-04-13Grant· $10M
Leadership Team
Michael H. Kaelin Jr.
EVP & Chief Operating Officer
Linda Dimitropoulos
Sr. Director, Primary Data Collection, Data & Analytics Practice Area
Recent News
PR Newswire UK
2026-01-22
Company data provided by crunchbase