Tempur Sealy International · 1 day ago
IT Technical Analyst
Trinity, NC
Full-time
Onsite
Mid, Senior LevelTempur Sealy International is seeking an exceptional candidate to join their IT Infrastructure team. The role involves developing and improving collaboration and core end user technologies while providing high-quality support to end users and collaborating with IT support team members.
Home Decor
Responsibilities
Intune Administration responsibility for multi‑system management and configuration
Understand basic hardware and software architecture
Understand shrink-wrap application functionality (packaged/off-the-shelf application functionality)
Apply/specify software patches/virus protection
Create and maintain appropriate systems and user documentation
Timely and effective communication of production support issues
Demonstrate working knowledge of essential PC software (e.g., Microsoft Office Suite)
Educates customers
Demonstrate the use of good prioritization and time management skills
Demonstrate active listening through acknowledgement and application of information received
Compose written documents at an appropriate level of detail that express ideas in a clear and concise manner
Strong verbal and written communication
Works effectively with people that have different views
Displays a sense of urgency
Enforce software license compliance
Balance the need for speed with quality
Keeps people up to date with information
Persist in efforts
Deliver high-quality work at a task level and demonstrate good follow-up skills
Constructively probe and question to gather information, ensure input from all members of the team, and build momentum toward decision making and action plans
Incident Service Level Attainment
Follow through and attention to detail
Mentoring of more junior GSD staff
Completion of any tasks assigned (e.g. PC build, image, etc.)
Quality of work which leads to optimal system performance, availability, and data integrity
On time delivery of project work
Quality of solution delivered in terms of industry best practices to achieve operational sustainability and reliability
Generation of new ideas/methods for improving the effectiveness of Tempur Sealy’s end user and collaboration infrastructure and delivery of those ideas
Recommend the most cost beneficial infrastructure solutions based on strategy
Design and implementation skills to lead new projects
Monitoring of current and new technologies
Qualification
Required
Ability to work independently and collaboratively in a team environment
Soft skills and high energy and drive
Technical competency in collaboration and core end user technologies such as Microsoft Office 365, Active Directory/Group Policies, Endpoint Management (Intune), System Center (SCOM, SCCM), CCTV, Teams Rooms, and ServiceNow
Intune Administration responsibility for multi-system management and configuration
Understanding of basic hardware and software architecture
Understanding of shrink-wrap application functionality (packaged/off-the-shelf application functionality)
Ability to apply/specify software patches/virus protection
Ability to create and maintain appropriate systems and user documentation
Timely and effective communication of production support issues
Demonstrated working knowledge of essential PC software (e.g., Microsoft Office Suite)
Ability to educate customers
Demonstrated use of good prioritization and time management skills
Demonstrated active listening through acknowledgement and application of information received
Ability to compose written documents at an appropriate level of detail that express ideas in a clear and concise manner
Strong verbal and written communication skills
Ability to work effectively with people that have different views
Display a sense of urgency
Ability to enforce software license compliance
Balance the need for speed with quality
Keep people up to date with information
Persistence in efforts
Deliver high-quality work at a task level and demonstrate good follow-up skills
Ability to constructively probe and question to gather information, ensure input from all members of the team, and build momentum toward decision making and action plans
Incident Service Level Attainment
Follow through and attention to detail
Mentoring of more junior GSD staff
Completion of any tasks assigned (e.g. PC build, image, etc.)
Quality of work which leads to optimal system performance, availability, and data integrity
On time delivery of project work
Quality of solution delivered in terms of industry best practices to achieve operational sustainability and reliability
Generation of new ideas/methods for improving the effectiveness of Tempur Sealy's end user and collaboration infrastructure and delivery of those ideas
Recommendation of the most cost beneficial infrastructure solutions based on strategy
Design and implementation skills to lead new projects
Monitoring of current and new technologies
Company
Tempur Sealy International
Iconic brands. Storied history. Industry-leading innovation. Tempur Sealy International, Inc. is the world's largest bedding provider.
Founded in 1846
10001+ employees
H1B Sponsorship
Tempur Sealy International has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (3)
2021 (2)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$4.25B2025-05-12Post Ipo Secondary· $0.15M
2024-10-04Post Ipo Debt· $1.6B
2023-10-11Post Ipo Debt· $1.65B
Leadership Team
Bhaskar Rao
EVP & CFO
B. Micki Thomas, PHR
HR Business Partner
Recent News
2026-02-05
2026-01-21
2026-01-20
Company data provided by crunchbase