Ivy Rehab Network · 3 hours ago
Business Systems Analyst
United States
Full-time
Remote
Senior Level, Lead/Staff
8+ years expIvy Rehab Network is a provider of physical therapy, occupational therapy, speech therapy, and applied behavior analysis services. They are seeking a skilled Business Systems Analyst to act as a liaison between business units and technology teams, focusing on analyzing processes and designing effective solutions to improve efficiency and solve business problems.
ConsultingFitnessHealth CareTherapeuticsWellness
Responsibilities
Collaborate with business stakeholders and Subject Matter Experts (SMEs) to understand and document requirements, processes, workflows, and objectives
Conduct thorough analyses of existing business systems, processes, and data to identify areas for improvement; map current and future state processes, and perform gap analyses as required
Support technology teams in translating business requirements into technical designs for system enhancements, integrations, and/or new processes, and ensure that they are well-documented, easy to maintain, and right sized for the organization
Manage the delivery of small projects, including documenting tasks, assigning due dates, ensuring ownership and accountability of team members to complete the work, and providing regular status updates to peers, leaders and other key stakeholders
Engage with key business stakeholders, based on their role in the organization, to identify proper testing and rollout strategies, in addition to creating and disseminating clear and concise communications to hundreds and possibly thousands of employees
Assist stakeholders with testing system changes to ensure they meet business requirements and are free of defects, including defining and documenting test cases and in some cases, executing tests
Understand and enforce Ivy’s Change Management process for software and infrastructure changes to Production
Create knowledge base articles, user guides, and process documentation (especially diagrams and workflows)
Qualification
Required
8+ years of experience as a Business Systems Analyst, including software development experience utilizing basic principles of the Software Development Lifecycle (SDLC), and elements of any methodologies or principles like Agile, Scrum, DevOps, etc
Experience as a translator with the ability to explain complex technical concepts to non-technical stakeholders and vice-versa
Strong analytical and problem-solving skills, including the ability to probe and ask clarifying questions to remove ambiguity and validate assumptions
Project Management skills like organizing, structuring, and reporting on tasks and deliverables are required; must be able to manage multiple tasks/priorities concurrently and pivot when requirements and/or priorities shift
Practical knowledge of ITIL framework and ITSM processes
Excellent communication and interpersonal skills across all functions, levels, and technical abilities
Proven ability to lead and motivate a team to achieve project goals
Experience with Microsoft Outlook, Word, Excel, PowerPoint, Visio, and SharePoint are required, as well as Smartsheet, Jira and Confluence
Preferred
Proficiency in business process modeling and documentation is desired
Power BI is desired but not required
Experience working for a healthcare provider is desired but not required
Experience with Workday HRIS and Financials is desired but not required
Benefits
Eligibility for full benefits package beginning within your first month of employment.
Generous PTO (Paid Time Off) plans and paid holidays.
Company
Ivy Rehab Network
Ivy is a rapidly growing network of best-in-class outpatient physical, occupational, speech and ABA therapy clinics throughout the United States.
5001-10000 employees
H1B Sponsorship
Ivy Rehab Network has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2016-05-08Acquired
Leadership Team
Michael Rucker
CEO
George Batton
Chief Financial Officer
Recent News
2025-09-12
Company data provided by crunchbase