Affirm · 6 hours ago
Senior Manager, GTM Business Systems
Affirm is reinventing credit to make it more honest and friendly, providing consumers with flexible payment options. The Senior Manager, GTM Business Systems will lead the Business Systems team to design and deliver scalable technical solutions, impacting the Revenue team's operations and growth.
Financial ServicesFinTechLendingPayments
Responsibilities
Set the GTM Business Systems strategy and vision, aligning technology investments with company objectives to drive scalable growth, operational efficiency, and revenue acceleration
Own and evolve the GTM systems roadmap, balancing near-term business needs with long-term architectural scalability across Revenue, Legal, Risk, Operations, and Product / Engineering
Lead, coach, and develop a high-performing team of Business Systems Analysts, Developers, and a Project/Program Managers, fostering strong delivery, technical rigor, and stakeholder partnership
Partner cross-functionally with Merchant Engineering, Merchant Risk, Legal Ops, Revenue, IT, Operations, and CS to translate business requirements into well-designed, reliable system solutions
Oversee implementation, integration, and optimization of enterprise platforms including Salesforce, Ironclad, Snowflake, Workato, and internally built systems (e.g., Mordor)
Ensure system architecture and configurations are secure, scalable, and optimized to support evolving business models, products, and pricing strategies
Drive system governance and operational excellence, including regular audits, risk assessments, and continuous improvement initiatives to reduce cost, improve reliability, and eliminate manual work
Define and track success metrics for business systems initiatives, leveraging delivery and performance indicators (e.g., Jira metrics, sprint velocity, throughput, system ROI)
Own large-scale programs and migrations, defining scope, managing dependencies, and ensuring successful delivery across multiple teams and stakeholders
Lead billing and revenue systems initiatives, enabling complex product launches, pricing models, and compliance requirements
Serve as the primary GTM Business Systems POC, building trusted partnerships with Sales Operations, Engineering, IT, Product, and Finance
Communicate clearly and consistently, using tools like Jira and Notion to provide visibility into project status, roadmap progress, and key risks
Qualification
Required
8+ years of experience in Business Systems, with deep ownership of commerce-to-cash / quote-to-cash processes; background in high-growth tech, enterprise environments, and/or systems consulting
8+ years of people leadership experience, managing and developing multi-disciplinary teams
Bachelor's degree in Finance, Information Systems, Business Administration, or a related field (or equivalent practical experience)
Proven ability to operate autonomously while partnering effectively, taking initiative, learning from peers, and sharing knowledge across teams
Strong technical fluency, including Salesforce (SFDC), SQL, Snowflake, and modern reporting/analytics tools
Deep understanding of Quote-to-Cash systems and workflows, including Salesforce CPQ and downstream billing and revenue systems
Exceptional analytical, problem-solving, and organizational skills, with the ability to turn ambiguous requirements into scalable solutions
Advanced experience in reporting, data analysis, and visualization to drive insight and decision-making
Demonstrated success working cross-functionally and at all levels, influencing stakeholders across Engineering, Sales, Finance, Legal, Operations, and executive leadership
Benefits
Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
Company
Affirm
Affirm is a financial technology services company that offers installment loans to consumers at the point of sale.
H1B Sponsorship
Affirm has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (104)
2024 (96)
2023 (133)
2022 (179)
2021 (132)
2020 (57)
Funding
Current Stage
Public CompanyTotal Funding
$7.57BKey Investors
New York Life InsuranceSixth StreetPGIM Fixed Income
2025-10-31Post Ipo Debt· $750M
2024-12-17Post Ipo Debt· $800M
2024-12-13Post Ipo Debt· $4B
Recent News
2026-02-06
WSJ.com: US Business
2026-02-06
2026-02-06
Company data provided by crunchbase