ivision · 15 hours ago
Sr. Engineer III, Microsoft Systems
US
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expIvision is seeking a Senior Engineer III for their Digital Workspace Engineering team, responsible for designing, implementing, and supporting modern workplace solutions. The role involves leading initiatives across Microsoft 365 environments and mentoring junior engineers while ensuring optimal operation and security of digital workspaces.
ConsultingInformation TechnologyManagement ConsultingSoftware
Responsibilities
Implement short and long-term strategic plans to ensure digital workspace capacity, availability, and performance meet current and future client needs
Develop, implement, and maintain standards, policies, procedures, and training plans for digital workspace administration and appropriate use
Establish best practices for deploying, configuring, maintaining, and troubleshooting Microsoft 365 services, Active Directory, endpoint management, and identity platforms
Define and maintain workspace standards (identity, device management, security baselines, app deployment, collaboration) across multi-client environments
Develop and deploy methodologies for measuring service health and user experience, producing operational metrics and reports (e.g., device compliance, patch posture, MFA adoption, service health)
Collaborate with leadership on Managed Services SLAs, escalation paths, and process maturity (incident/problem/change management)
Plan, acquire, and coordinate implementation of digital workspace technologies across client environments (cloud and on-prem integrations as applicable)
Conduct research and make recommendations on workspace products, services, protocols, and standards to support procurement and engineering decisions
Work with vendors, outsourcers, and contractors to evaluate workspace tools and services (identity, collaboration, and security)
Assess and administer changes and upgrades following ivision’s Managed Services Change Management processes, including maintenance windows, client communications, validation plans, and rollback strategies
Manage and ensure optimal operation of the digital workspace, including: Microsoft 365 services, Microsoft Active Directory stack, Exchange On-Prem, Identity and Access Management
Maintain and improve workspace security posture in alignment with client requirements and best practices (e.g., security baselines, device compliance enforcement, access controls)
Own advanced troubleshooting and root-cause analysis for complex incidents impacting end-user productivity (authentication, client configuration, sync, collaboration performance, device health)
Establish and maintain clear written and in-person communications with client stakeholders and leadership regarding planned changes, incidents, risks, and improvement initiatives
Administer user and device access rights, permissions, and role-based access controls in Microsoft 365 and related systems
Lead, mentor, and develop mid-level and junior engineers; provide technical guidance during escalations, peer reviews, and knowledge-sharing sessions
Drive continual service improvement through documentation, standardization, automation, and operational readiness practices
Qualification
Required
Four-year university degree/college diploma in Computer Science or related field and/or 10+ years of equivalent experience
Highly desired certifications (or equivalent demonstrated experience): Microsoft 365 Certified: Administrator Expert (MS-102), Microsoft: Identity & Access / Security / Teams Administrator / Microsoft 365 (role-based equivalents acceptable), ITIL (Managed Services process alignment)
10+ years supporting and engineering enterprise environments
Exceptional knowledge of Microsoft 365 administration and core workloads (Entra ID, Exchange Online, Teams, SharePoint Online, OneDrive)
Advanced working knowledge of Entra ID (Azure AD), including MFA, Conditional Access, SSO, and identity troubleshooting
Extensive experience with the Microsoft Active Directory stack including Users & Computers, Group Policy, Site & Services, AD FS, AD CS, DNS, and DHCP
Exceptional knowledge in Microsoft Server 2016, 2022, and 2025
Working knowledge of Linux (RHEL, Debian, and various spinoffs)
Hands-on experience of Exchange On-Prem administration
Experience integrating workspace services with hybrid/on-prem components (Entra Connect / Cloud Connect)
Strong understanding of modern authentication, device identity, and access models (Zero Trust, OAuth/SAML concepts, federated identity fundamentals)
Experience developing automation and orchestration relevant to Managed Services operations (e.g., PowerShell, Graph-based administration concepts)
Knowledge of applicable data privacy practices and laws
Strong understanding of organizational goals and client success measures
Team-oriented professional who values collaboration, knowledge sharing, and collective success
Excellent interpersonal, written, and oral communication skills
Ability to research and resolve complex service issues under pressure
Ability to prioritize and execute tasks in a fast-paced, high-volume environment
Ability to explain technical concepts in user-friendly language to both technical and non-technical stakeholders
Ability to work independently and/or in a group to meet Client expectations
Demonstrates ownership and accountability for systems, projects, and outcomes
Comfortable working cross-functionally with security, networking, infrastructure, and leadership teams
Keen attention to detail, strong analytical and problem-solving abilities
Exceptional documentation and technical writing skills
Strong work ethic with the ability to meet commitments and deadlines
Preferred
Experience integrating workspace services with hybrid/on-prem components (Entra Connect / Cloud Connect) is a plus
Managed Services experience is a strong plus
Public cloud familiarity (Azure) is a plus
Citrix administration familiarity is a plus
SharePoint On-Prem administration is a plus
Company
ivision
iVision is an IT company that provides consulting and managed services for business.
201-500 employees
H1B Sponsorship
ivision has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
CIVC Partners
2020-08-18Private Equity
Leadership Team
E
Eric Aslaksen
Chief Information Security Officer & General Manager
Recent News
International CIO Leadership Association
2025-11-20
2025-04-28
PR Newswire
2025-04-28
Company data provided by crunchbase