California FAIR Plan Association · 13 hours ago
Claims Vendor Coordinator (Remote)
United States
Full-time
Remote
Mid, Senior Level
$80K/yr - $90K/yr
5+ years expCalifornia FAIR Plan Association is seeking a Claims Vendor Coordinator to manage vendor service-level agreements and operations. This role involves developing vendor strategies, overseeing daily vendor activities, and ensuring compliance with policies and regulations.
Financial ServicesInsuranceProperty Insurance
Responsibilities
Develop and maintain standard metrics for vendor performance, invoices, and fee schedule contracts
Oversee the day-to-day operations of all vendors supporting the claims department, identifying training needs
Identify deficiencies and work with internal/external stakeholders to mitigate and resolve issues
Implement and maintain policies to manage compliance requirements
Identify staffing needs and maintain appropriate staffing levels
Track CAT activity and report on it, e.g., Wildfire reporting, claim group coding in Duck Creek CMS, etc
Proactively obtain vendors (field IAs and desk examiners) capacity and share with Management
Maintains strategic relationships with vendors to service immediate and emerging needs
Partner with Claims Quality Assurance to review regular audits of vendors – identify trends and areas for improvement
Must be available and willing to work outside regular business hours and oversee various projects during times of catastrophic events where higher-than-average claim volume is exhibited
Willing to travel up to 50% within California, if needed
Conduct Quarterly Business Review meetings with vendors and bi-weekly checkpoint meetings with Field IA vendors
Collaborate with Training to implement a training curriculum for IAs
Enforce regulatory/compliance rules that all IAs and other vendors adhere to
Qualification
Required
Bachelor's degree or equivalent
5+ years' experience in property claims, including experience in large loss property claims
3+ years' experience working with vendors and reviewing performance/quality of vendor work product
Fair Claims Settlement Practices Regulations & SIU Certification
Demonstrated communication skills, both verbal and writing skills
Proficient with Microsoft Office Suite of Products
Company
California FAIR Plan Association
California FAIR Plan Association provides property insurance.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Michael Schalk
Senior Vice President / COO
Elise Klein
Chief Legal Officer and General Counsel
Recent News
2025-09-07
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