Butler Machinery · 21 hours ago
Business Process Analyst / Subject Matter Expert - Sales/Rental
Fargo, ND, US
Full-time
Onsite
Mid Level
3+ years expButler Machinery is an industry-leading equipment provider with a 70-year presence in the marketplace, seeking a Business Process Analyst / Subject Matter Expert. This role involves collaborating with cross-functional teams to document business processes, enhance productivity, and ensure effective project execution.
AgricultureMachinery ManufacturingManufacturingRentalRetailService Industry
Responsibilities
Facilitate cross functional discussions to obtain shared understanding of business process and standard operating procedures
Create standardized documentation that can be used as a resource for training as well as a basis for business requirements and test cases for future projects and enhancements
Establish a regular review and audit process to ensure documentation is kept up to date and accessible to teams when needed
Participate as a dedicated project resource to support the Butler teams as needed
Proactively manage, respond, and resolve unforeseen challenges in a timely manner
Manage changes to project scope, schedule, and costs
Assess the impact of changes and communicate effectively with stakeholders
Answer technical or process questions in order to ensure our customers receive timely excellent customer service
Maintain working knowledge to support customers by attending training and staying current with operations processes and procedures
Work with the various teams to create or contribute to training and change management materials
Performs other duties as assigned
Qualification
Required
BS Degree in Business Administration, Marketing, Computer Science, or other Business-related degree; or equivalent experience and training required
A minimum of 3-5 years of experience, training/or education required
Excellent verbal and written communication skills
Strong organizational and decision-making skills
Able to handle multiple tasks
Detail-oriented
Preferred
Sales experience preferred
Experience with Microsoft 365 tools
Benefits
10% Annual Retirement Employer Contribution, with Additional 5% Discretionary Employer Contribution
Health Insurance – 3 plan options
Health Savings Account – Employer contribution up to $1,300/year
Dependent Care Flex Spending Account
Dental Insurance – 2 plan options
Vision Insurance
Basic Life/AD&D and Supplemental Life Insurance
Employer paid Short-Term Disability Coverage – 60% of base pay/salary
Long-Term Disability Coverage
Maternity / Paternity Benefits
Holidays
Paid Time Off (PTO)
401(K) Plan
Employee Assistance Program (EAP) – including Health Coaching
SmartDollar – employer paid financial planning program
Legal Shield/ID Shield products
Voluntary Benefit options - Cancer Insurance/Accident/Hospitalization
Company
Butler Machinery
Butler Machinery provides solutions in agricultural equipment, construction machineries, trailers, power systems, and light towers.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Travis Solberg
Chief Financial Officer
Amanda Burleson, SHRM-CP
Human Resources Business Partner
Company data provided by crunchbase