Mohawk Industries · 11 hours ago
Customer Service/Warehouse Associate - CT (Kansas City, Kansas, United States, 66215)
Lenexa, KS
Full-time
Onsite
Entry Level
1+ years expMohawk Industries is the largest manufacturer of tile and natural stone in the United States, and they are seeking a Customer Service/Warehouse Associate to join their team. This role involves providing customer service, handling sales transactions, and performing various warehouse duties including inventory checks and operating forklift equipment.
Commercial Real EstateConstructionManufacturingResidential
Responsibilities
Performs various customer service duties such as: waiting on customers, assisting customers in determining order requirements, answering customer inquiries, providing samples, providing direction/selection assistance, completing sales transactions, and accepting payments
Addresses and resolves customer complaints (returns and order errors)
Performs various office administration duties such as processing payments and receipts, reconciliation of DSR’s and cash box, preparation of bank deposits, balance petty cash box, prepares various performance reports, updates customer master file and creates vendor orders
Performs various product order duties such as entering customer orders, creating plant/RDC orders, and completing stock replenishment orders
Waits on customers and prepare sales slips
Produces daily sales reports
Performs a variety of warehouse duties such as pull/assemble customer orders, check outbound orders for accuracy/completeness, inventory stock checks, restock and label vendor product, maintain displays (tools, caulk, etc.), move, store, and replenish material, and conduct daily cycle counts
Performs receiving duties such as receive and unload inbound material, process inbound shipments, stock material, process customer returns and notify management of damaged shipments for freight claims
Operates crane forklift equipment
Maintains clean and organized facility by sweeping, trash removal, restroom cleaning and general office maintenance, etc
Maintains a safe working environment by obeying all safety rules as outlined in the Safety Program and by reporting all accidents, unsafe conditions and acts to Management
Performs other related duties as required
Qualification
Required
HS diploma or equivalent experience
1+ years customer service experience and warehouse experience
Crane Forklift Experience is a plus
Organization
math
time management
computer skills
detail oriented
customer service
safety conscious
Benefits
Company Match on 401k
Employee Purchase Discount
Tuition Reimbursement
Company
Mohawk Industries
Mohawk Industries is a flooring manufacturer that creates products to enhance residential and commercial spaces around the world.
10001+ employees
H1B Sponsorship
Mohawk Industries has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (28)
2024 (27)
2023 (44)
2022 (47)
2021 (60)
2020 (23)
Funding
Current Stage
Public CompanyTotal Funding
$600M2023-09-11Post Ipo Debt· $600M
1992-04-10IPO
Leadership Team
Jeffrey Lorberbaum
Chief Executive Officer
James Brunk
Chief Financial Officer
Recent News
2025-12-24
2025-11-07
Business Wire
2025-11-07
Company data provided by crunchbase