Southern Michigan Bank & Trust · 2 days ago
Loan Servicing Representative
Coldwater,MI,US
Full-time
Onsite
New Grad, Entry LevelSouthern Michigan Bank & Trust is a long-established financial institution committed to serving its communities. The Loan Servicing Representative is responsible for managing various aspects of loans after closure, including servicing commercial, mortgage, and consumer loans, as well as handling insurance claims and daily transactions.
BankingFinancial ServicesPersonal Finance
Responsibilities
Insurance claim management – gather necessary documentation to perform draws
Review of daily/monthly reports
Loan checkback and file imaged to loan
RD monthly reporting
Pay PMI premiums
Process daily transactions
Order Lereta contract and activates PMI
Prepares discharges
Performs payment corrections for all loans
Quote loan payoffs
Prepare documents to send for QC review
Tracking recorded mortgages and title policies
Performs file maintenance review
Performs rate locks via Secondary Market Investor
Assists with service related phone calls as needed
Qualification
Required
High school diploma or equivalent
Banking and loan experience helpful
Basic computer experience including Microsoft Word, Excel and data base knowledge
Proficient typing skills
Excellent verbal and written communication skills, including the ability to effectively compose original correspondence and verbally exchange information with customers and vendors
Ability to interpret the needs of customers and effectively resolve any problems to ensure complete satisfaction
Basic math skills including the ability to calculate fractions, decimals, and percentages
Ability to apply common sense understanding to carry out verbal and written instructions and deal with standardized and unique situations
Excellent customer service skills
Interpersonal and problem-solving skills
Ability to handle highly confidential information in a professional manner
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form
Company
Southern Michigan Bank & Trust
Southern Michigan Bank & Trust is a community bank providing personal financial services to its customers.
Founded in 1872
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$30M2021-04-16Debt Financing· $30M
Leadership Team
John Waldron
President and CEO
Angela Valdez NaDell
First VP, Chief People Officer
Recent News
Southern Michigan Bancorp Inc
2025-10-31
2025-10-30
Southern Michigan Bancorp Inc
2025-07-23
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