Deaconess Health System · 16 hours ago
Clinical Application Analyst III- Ambulatory
Evansville, IN 47715, USA
Full-time
Hybrid
Mid, Senior Level
$70K/yr - $105K/yr
3+ years expDeaconess Health System is seeking a Clinical Applications Analyst – Ambulatory to join their Digital Technology Services team. This role involves supporting, optimizing, and enhancing Epic Ambulatory applications to improve clinic operations and patient care, while collaborating with clinical and business teams.
Health CareMedicalWellness
Responsibilities
Support Epic Ambulatory applications and associated clinical workflows
Serve as escalation support for complex incidents and system issues
Translate operational needs into functional and technical solutions
Participate in system upgrades, enhancements, and new implementations
Provide training and consultation to clinical and operational teams
Promote continuous improvement of ambulatory systems and processes
Troubleshoot and resolve escalated application issues reported through approved intake processes
Configure, test, and maintain Epic Ambulatory build, including workflows, templates, reports, and tools
Collaborate with providers, clinic leadership, and DTS teams to gather requirements and design solutions
Participate in upgrades, optimizations, go-lives, and new project initiatives
Develop documentation, testing scripts, and support materials
Perform routine system maintenance and monitoring to ensure optimal performance
Coordinate integration and data exchange points between Epic and other systems as needed
Provide end-user training, education, and workflow guidance
Serve as an SME and consultant to recommend improvements that maximize system value
Follow change management and production support practices for all system updates
Support cross-functional teams during critical events or implementations
Qualification
Required
Bachelor's degree in Information Systems, Computer Science, Healthcare IT, or related field (or equivalent experience)
Understanding of ambulatory clinic workflows and outpatient operations
Experience with system configuration, testing, and troubleshooting
Strong analytical, problem-solving, and documentation skills
Excellent communication and customer service skills
Ability to manage multiple priorities and work independently
Preferred
3–5+ years of healthcare applications support or analyst experience
Experience supporting Epic Ambulatory or similar clinical systems strongly preferred
Epic certification or ability to obtain certification within a defined timeframe preferred
Benefits
Onsite children’s care centers (Infant through Pre-K)
Tuition reimbursement
Free access to fitness centers, with health coaches available
Career advancement opportunities
Competitive pay, yearly opportunities for pay increases and bonuses
Company
Deaconess Health System
Deaconess Health System specializes in providing health care services.
10001+ employees
H1B Sponsorship
Deaconess Health System has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (5)
2023 (3)
2022 (1)
2021 (3)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$1.27M2015-04-30Series Unknown· $1.27M
Leadership Team
S
Shawn McCoy
CEO
Recent News
Lane Report | Kentucky Business & Economic News
2025-10-14
Lane Report | Kentucky Business & Economic News
2025-10-02
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