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Vertiv · 7 hours ago

Project Manager Services Specialist North America and EMEA Only

Westerville, OH

Full-time

Onsite

Mid, Senior Level

Vertiv is a leading company in the service technology industry, and they are seeking a Program Manager to lead the execution of Global Service Platform initiatives. The role involves coordinating cross-functional teams, managing project scope and delivery, and ensuring alignment across various stakeholders.

Data CenterInformation TechnologyIT InfrastructureTelecommunications

No H1B

U.S. Citizen Only

Responsibilities

Coordinate internal resources and external suppliers/vendors for Global Service Platform development

Define and maintain project scope, objectives, schedules, and budgets in collaboration with stakeholders

Manage project execution through the Vertiv NPDI phase-gate process

Track and manage changes to scope, schedule, and cost using established control methods

Measure and report project performance using appropriate tools and metrics

Lead and coordinate work across multi-disciplinary teams, including:

Service Platform engineering teams

Product Owners

Global Services Offering Managers

R&D teams across Lines of Business

IT, mobile, and security teams

Regional Services leaders

Academy and training teams

External suppliers

Prepare and facilitate strategic and operational review meetings with Product Owners and leadership

Establish regular cadence meetings to track progress, risks, and dependencies

Identify deviations and drive corrective actions

Generate purchase orders (POs) for external suppliers

Track and consolidate activity across multiple programs and workstreams

Create and maintain detailed project plans

Establish common practices, standards, and ways of working across product, engineering, and services teams

Ensure documentation, reviews, and recommendations meet professional and governance standards

Qualification

Project Lifecycle ManagementProject ManagementCross-Functional LeadershipService Technology SolutionsProject Management CertificationStakeholder ManagementInfluencing SkillsContinuous ImprovementCommunicationCollaboration