eBay · 12 hours ago
Incentive Program Manager - eBay Live
Atlanta, GA
Full-time
Onsite
Mid, Senior Level
$72K/yr - $123K/yr
4+ years expeBay is a global ecommerce leader that is transforming the shopping experience. The Incentive Program Manager will manage seller incentive programs, track performance metrics, and collaborate with various teams to ensure successful execution of strategies that drive economic opportunity.
AuctionsE-CommerceInternetMarketplaceRetail
Responsibilities
Manage approved seller incentive programs (e.g., FVF discounts, activation rewards, bounties) from setup through performance tracking
Track and assess ROI at the individual incentive or contract level, comparing expected vs. actual outcomes
Monitor seller and category performance metrics tied to incentives, flagging underperformance or optimization opportunities
Ensure incentive execution aligns with approved terms and policies in partnership with Legal and Finance
Own the end-to-end operational flow for OPEX-funded vendor contracts, including:
Vendor onboarding and coordination
SOW review and setup
PO creation, updates, and change management
Invoice tracking, reconciliation, and issue resolution
Serve as the primary point of contact for vendors and internal partners on PO status and invoicing questions
Ensure contracts and spend are executed in compliance with eBay procurement and finance processes
Track spend and remaining budget for assigned incentive programs and vendor engagements at a business-unit or program level
Partner with Finance to reconcile actuals vs. plan and support month-end and quarter-end close activities
Proactively identify budget risks, delays, or variances and escalate with clear context and recommendations
Apply deep working knowledge of eBay’s PO and procurement processes to simplify workflows and reduce cycle times
Identify bottlenecks in vendor onboarding, contracting, or invoicing and drive practical process improvements
Maintain clear documentation, templates, and checklists to enable faster execution and consistency across programs
Share best practices and support teammates in navigating procurement and financial processes
Maintain dashboards and trackers that provide visibility into incentive performance, contract status, and spend
Provide regular status updates and insights to management and senior partners
Collaborate closely with Category, BD, Finance, Legal, and Activation teams to support program launches and ongoing execution
Qualification
Required
4–7 years of experience in program management, marketing operations, business operations, or a related role
Comfortable working with contract-level economics, budgets, and ROI metrics within a defined scope
Strong analytical foundation with experience using dashboards, spreadsheets, or BI tools to track performance
Detail-oriented and highly organized, with the ability to manage multiple programs in parallel
Clear communicator who collaborates effectively across Finance, Legal, and business teams
Able to work independently on assigned initiatives while providing regular status updates to your manager
Interested in growing toward broader analytical or strategic ownership over time
Preferred
Previous experience working with procurement, POs, and contract management
Benefits
Target bonus
Restricted stock units
Full range of medical, financial, and/or other benefits
401(k) eligibility
Various paid time off benefits, such as PTO and parental leave
Company
eBay
eBay is a global online marketplace enabling users to buy, sell, and auction new or used items across various categories.
10001+ employees
H1B Sponsorship
eBay has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (572)
2024 (883)
2023 (779)
2022 (682)
2021 (748)
2020 (766)
Funding
Current Stage
Public CompanyTotal Funding
$1.16BKey Investors
Benchmark
2022-11-07Post Ipo Debt· $1.15B
1998-09-24IPO
1998-01-01Series Unknown
Leadership Team
Jamie Iannone
CEO
Alex Kazim
VP, GM eBay Services
Recent News
Payments Dive
2026-02-05
Digital Commerce 360
2026-01-23
2026-01-22
Company data provided by crunchbase