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IT Field Service Technician jobs in United States
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Jack's Family Restaurants, LP · 23 hours ago

IT Field Service Technician

positionBirmingham, AL
timeFull-time
remoteOnsite
seniorityEntry Level
date1+ years exp
Jack's Family Restaurants, LP is seeking an experienced IT Field Service Technician to join their team. In this role, you will be responsible for repairing and replacing IT equipment at various restaurant locations, responding to service calls, and assisting in new projects.
Restaurants
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H1B Sponsor Likelynote

Responsibilities

Respond to scheduled and emergency service calls by traveling between restaurant locations
Perform repairs and replacements on a variety of IT equipment, including Point of Sale systems, credit card devices, routers, cameras, computers, drive-thru equipment, IP phones, etc
Install new cables (ethernet, video wire, etc.) and terminate them properly
Take responsibility for after-hour emergency calls on designated on-call days
Assist in new projects at existing stores and participate in new store builds when necessary
When applicable, escalate issues to IT vendors, responsible for follow-up and documenting root cause
Complete weekly expense reports
Maintain the work vehicle in good condition
Control inventory and perform monthly audits

Qualification

IT equipment repairPoint of Sale systemsNetwork installationRestaurant IT serviceEffective communicationOrganizational skillsSelf-motivationDecision-making skills

Required

Prior experience in restaurant IT service or a related industry is preferred
Minimum of 1-2 years of experience in a similar role, depending on skills and industry experience
High School Diploma or GED
Good driving record and must pass a DMV check
Ability to thrive in a high-paced team environment
Physical ability to bend, twist, walk, reach, and lift objects weighing up to 50 pounds
Willingness to work on concrete or tile floors for extended periods
Comfortable working in small spaces, including crawling under counters and in tight areas
Proficient in climbing ladders and working at heights
Strong organizational and administrative skills
Effective communication skills, both electronically and verbally, with internal and external customers
Ability to follow directions and work within established systems
Maintains good personal hygiene
High energy level and self-motivation
Ability to handle high levels of stress effectively
Strong decision-making skills
Adherence to safety procedures when working at heights or on roofs (up to 24 feet)
Proficient in operating and maintaining power tools and equipment, ranging from small to large
Comfortable working both indoors and outdoors, even in challenging weather conditions
Punctuality is essential

Company

Jack's Family Restaurants, LP

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In 1960, Jack’s fired up its very first grill in Homewood, Alabama.
dateFounded in 1960
location
Homewood, Alabama, USA
people-size5001-10000 employees
web-link
http://www.eatatjacks.com/

H1B Sponsorship

Jack's Family Restaurants, LP has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)

Funding

Current Stage
Late Stage
Total Funding
unknown
2015-05-25Private Equity

Leadership Team

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Matthew Lallatin
CFO
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Recent News

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Company data provided by crunchbase