GE Vernova · 7 hours ago
Senior Heavy Duty Power Customer Portfolio Manager - Power Outage Manager
United States
Full-time
Remote
Mid, Senior Level
$120K/yr - $199K/yr
5+ years expGE Vernova is focused on providing advanced, cleaner, and efficient power solutions. The Senior Heavy Duty Power Customer Portfolio Manager will be responsible for managing contract performance, ensuring customer satisfaction, and overseeing project management activities across customer sites.
EnergyEnergy EfficiencySustainability
No H1B
Responsibilities
In this role, you will oversee all contract performance activities across customer sites, serving as the primary liaison between the customer and the project team. You will be responsible for managing information flow, ensuring the timely resolution of issues, and negotiating changes or solutions as needed. Additionally, you will ensure adherence to all operational, financial, and technical contract specifications. The role involves leading proposal negotiations and contract administration, while providing support to senior leadership on key accounts
Identify business challenges and implement best practices that enhance product quality, process efficiency, and service delivery
Uses high level of judgment to make decisions and handle complex tasks or problems in areas of operational, product management, manufacturing, technology or engineering. Has ability to assess quality of information given and ask pertinent questions to stakeholders. Able to offer new solutions to problems outside of set parameters and is able to construct and provide recommendations. Uses multiple internal and some external sources outside of own function to help arrive at a decision
In this role you'll be representing GE VERNOVA as liaison and resource between internal/external organizations and for assigned customers to contribute to the overall NAM POWER business service strategy
Foster strong relationships and serve as the single point of contact for all customer communications
Provide on-going Gas and Steam Turbine Product technical and business support to assigned customers and power plants
Own contract leadership and fulfillment including all project deliverables and understanding the T&Cs and contract requirements such as LD & Bonus structure, injection of new technology to maximize, while responsible for all customer invoicing/credit memo
Manage the customer portfolio P&L and identify opportunities for growth
Develop and own the site communication strategy, proactively identifying opportunities to introduce products and services that drive customer value
Organize pre-outage, post-outage, and outage milestone meetings with all stakeholders for each location
Drive the Outage 360 process and Change Order management. Collaborate with FieldCore to define project scope and serve as the lead for resolving emergent and forced outages
Manage the full lifecycle of On-Site and Shop repairs—from defining scope and requesting quotes to scheduling and resolving technical matters within the GEV network
Oversee Gas Power warranty and applicable commercial considerations including concessions as they arise balancing maximum benefits for the customer and GE VERNOVA
Qualification
Required
Bachelor's degree from an accredited university or college required
Minimum of 5 years of knowledge and experience within the Power Industry/Technical Field Services or Contract Management with strong Mechanical Turbine knowledge
Preferred
Bachelor's Degree preferably in a technical / Engineering Mechanical, Electrical, STEM. Master's degree preferred
Experience planning and executing outages
Strong quality background with Black Belt certification
Strong leadership, financial and commercial skills
Team leader in a dynamic, energetic, and proactive environment
Experience working with customer leadership teams
Demonstrated communication, presentation & organizational skills
Benefits
Medical, dental, vision, and prescription drug coverage
Access to Health Coach from GE Vernova, a 24/7 nurse-based resource
Access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
GE Vernova Retirement Savings Plan
Tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
Access to Fidelity resources and financial planning consultants
Tuition assistance
Adoption assistance
Paid parental leave
Disability benefits
Life insurance
12 paid holidays
Permissive time off
Company
GE Vernova
GE Vernova provides energy consulting, gas power, and grid solutions.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$2.61BKey Investors
U.S. Department of Energy Office of ElectricityARPA-E
2026-02-02Post Ipo Debt· $2.6B
2024-12-03Grant· $2.99M
2024-12-03Grant· $1.99M
Leadership Team
Scott Reese
President and CEO, GE Digital
Scott Strazik
Chief Executive Officer
Recent News
2026-02-05
2026-02-05
2026-02-05
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