CCMSI · 10 hours ago
Workers' Compensation Claims Associate – LevelUP Career Training Program -
Reno, NV
Full-time
Onsite
New Grad, Entry Level
$22/hr - $22/hrCCMSI is a leading provider of risk management solutions, committed to helping clients through complex challenges. The LevelUP Career Development Program is designed to train individuals for a career as a Claims Professional, focusing on navigating the claims process, communication, and documentation.
Financial ServicesInsuranceRetail
No H1B
Responsibilities
Learn CCMSI systems and everyday tools (email/calendar, shared drives, claim systems)
Process incoming documents and bills
Complete required forms and claim paperwork
Communicate by phone and email with people involved in a claim (injured employees, medical offices, employers, attorneys)
Support experienced Claims Professionals by assisting on claim files
Set up new claims and gather key information
Make required contact with involved parties promptly (injured employee, employer, medical providers)
Conduct basic claim investigations and document findings clearly
Build action plans, track deadlines, and move claims forward
Work with a mentor and take on a growing claim workload as your skills develop
Prepare for and (if required for the work you’re assigned) pass a state licensing exam
Manage a larger group of active claim files with increased independence
Participate in claim reviews and legal reviews as part of your learning
Complete advanced best-practices training and prepare for promotion
Qualification
Required
High School Diploma or equivalent
Interest in building a long-term career in a professional office environment
Strong organization and time management skills (you can prioritize, track tasks, and meet deadlines)
Strong written communication (clear grammar, complete sentences, accurate documentation)
Strong interpersonal skills (professional, respectful, able to listen and explain)
Comfort using technology and learning new systems (typing, navigating multiple applications)
Dependability (consistent attendance, follow-through, and ownership of work)
Ability to learn and follow guidelines, documentation standards, and time-sensitive requirements
Ability to work effectively with feedback, coaching, and evaluations throughout the program
Ability to pass a state licensing exam if required for the claims you will support/handle
Preferred
Experience in customer service, call center, administrative support, healthcare office work, legal support, or similar fast-paced environments
Bilingual (Spanish) proficiency — highly valued for communicating with injured employees, employers, or partners, but not required
Experience managing multiple tasks while maintaining accuracy and attention to detail
Familiarity with Medical Terminology is helpful but not required
Benefits
4 weeks of PTO (accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year
Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance
Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
Career growth: structured training + clear advancement opportunities
Culture: supportive, team-based environment with mentoring and development
Company
CCMSI
CCMSI is a third-party administrator for workers' compensation and property/casualty self-insurance programs.
Founded in 1978
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
G
G. Bryan G. Bryan Thomas
President/CEO
Company data provided by crunchbase