Brown University · 12 hours ago
MG Office Manager
BHMGMA Brown Health Medical Group Massachusetts
Full-time
Onsite
Mid, Senior Level
$53K/yr - $88K/yr
5+ years expBrown University Health is seeking an Office Manager to provide leadership and management for a physician practice site. The role involves overseeing clinic operations, managing staffing, and ensuring effective patient relations while upholding the organization's values of compassion and excellence.
EducationHigher EducationUniversities
Responsibilities
Provides leadership, direction, and coordination for general clinic operations
Supervises all non-physician staff at the office
Collaborates with Director to plan and execute practice financial goals
Works collaboratively with clinic division coding and billing specialists and central business office to assure timely and accurate capture of charges for services provided, prompt response to claim rejections, and compliance with all reimbursement procedures
Responsible for coordinating all information, service statistics, billing data and other financial data with the central billing office
Manages staffing to always ensure appropriate coverage, responsible for hiring and onboarding new staff
Partners with Human Resources on performance and employee relations issues
Provides for initial orientation and ongoing training of personnel in proper work performance
Designs and manages scheduling systems with physician approval to maximize patient satisfaction and office efficiency
Works collaboratively with clinic division coding and billing specialists and central business office to assure timely and accurate capture of charges for services provided, prompt response to claim rejections, and compliance with all reimbursement procedures
Provides information and assistance to patients to ensure effective patient relations. Investigates and proactively resolves patient complaints and concerns
Assures that provider schedules are developed and maintained
Responsible for maintaining the facility including managing any repairs or remodeling, service contracts on equipment and the inventory of all capital equipment
Develops and maintains working knowledge of regulations and standards specific to the clinic(s), including Medicare service and billing regulations
Ensures proper invoicing and tracking of receivables and payments to vendors
Prepares documents for billing physician encounters, enters data, ensures that referrals are received, performs referral management, etc
Other duties as assigned
Qualification
Required
5+ years' experience working in a physician practice or other health care setting required
Thorough understanding of medical terminology required
Excellent computer skills
Strong written and verbal communication skills
Experience with EMR required
Ability to analyze operational issues and solve them creatively
Strong orientation to patient care
Bachelor's degree or equivalent education and experience
Preferred
Experience supervising staff preferred
Company
Brown University
Brown University is an Ivy League research university that provides undergraduate and graduate programs. It is a sub-organization of Brown University Health.
1001-5000 employees
H1B Sponsorship
Brown University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (105)
2024 (84)
2023 (100)
2022 (73)
2021 (56)
2020 (40)
Funding
Current Stage
Late StageTotal Funding
$860.76MKey Investors
RI Life Science HubNASADepartment of Energy & Environment
2025-07-28Debt Financing· $500M
2025-04-11Debt Financing· $300M
2024-08-08Grant· $0.01M
Leadership Team
Sylvia R. Carey-Butler
VP for institutional equity and diversity
Diane Lipscombe
Professor of Neuroscience
Recent News
2026-01-16
2025-12-30
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