Neighborhood Healthcare · 1 day ago
Benefits Analyst
Neighborhood Healthcare is a private, non-profit community health organization dedicated to improving the health and happiness of the communities they serve. The Benefits Analyst is responsible for the administration, analysis, and compliance of employee benefit programs while ensuring a responsive, employee-centered experience and effective vendor management.
Health Care
Responsibilities
Oversees and maintains benefits data within HRIS system (UKG), ensuring accurate records for new hires, life events, ongoing employee benefit changes and annual Open Enrollment
Administers and communicates benefits programs, including medical, dental, vision, life insurance, short and long term disability, FSA/HSA, ancillary benefits and retirement plans; explain enrollment requirements, plan options and design and policy details with all levels of employees
Prepares bi-weekly benefit/payroll files to process benefit deductions outside of regular payroll processing
Audits benefit plans and deductions with regular frequency to ensure plan compliance and accurate processing within UKG
Partners closely with the Payroll team to ensure accuracy of benefit premiums, reporting, reconciliations and exception processing
Analyzes and reconciles monthly carrier invoices against payroll deductions
Obtains carrier invoices, reviews for accuracy, and submits invoices for payment through Coupa
Monitors regulatory benefit changes such as Qualified Life Events (QLE), National Medical Support Notices (NMSN), Qualified Domestic Relations Orders (QDRO), and related requirements
Audit COBRA plan administration for new hires and terminated employees regarding notices, payments, and plan cancellations
Maintains the benefit designated email inbox and responds to employee questions and concerns related to enrollment and ongoing benefit issues
Leads the new hire benefit orientation and sends communications to new hires including follow up emails to ensure benefit enrollment compliance
Maintains plan documents, participant communications, benefits records and regulatory reports in accordance with current mandates and guidelines; ensures proper filing and accessibility within UKG, SharePoint and internal servers
Assists with the annual Open Enrollment (OE) process including benefit system configuration, vendor coordination and communication strategy including employee notifications, benefit guides and presentations
Collaborates closely with the HRIS team to manage benefits system functionality within UKG, including plan configuration, life events and Open Enrollment processing, vendor integrations and file feeds, reporting, error resolution, and support for audits, annual testing, and ACA compliance
Maintains ongoing communication and compliance meetings with benefit broker to address outstanding issues; consults with broker as needed
Oversees benefits compliance activities, including FSA testing, required employee notices and ACA compliance (1094/1095 preparation and filing)
Monitors benefit trends and regulatory/legislation changes and recommends program enhancement aligned with employee needs and Neighborhood’s culture
Assists with retirement plan administration for the 403(b) and 457(b) plans including, match true-up calculations, annual testing, compliance reviews, Form 5500 support, QDROs, required participant notices and participant education
Communicates with employees on leave to coordinate benefit payments and tracks benefit payment status
Supports HR-wide events related to benefit communication and administration
Qualification
Required
Bachelor's degree and 4+ years benefit administration/analysis experience or equivalent combination of education and experience required
Excellent verbal and written communication skills, including superior composition, typing, and proofreading skills
Detail oriented with excellent customer service and interpersonal skills required
Ability to organize and prioritize responsibilities to meet daily, weekly or program deadlines
Ability to work independently, lead others and participate as a team member
Ability to travel to NHC sites for benefit related needs
Ability to work with highly confidential information in a professional and ethical manner
Advanced proficiency in Microsoft Office, particularly Excel to include complex formulas and functions such as VLOOKUP, XLOOKUP, pivot tables, and data validation to analyze and manage data
HRIS experience with UKG
Preferred
Benefits Professional (CBP) or Employee Benefit Specialist (CEBS) certifications preferred
Company
Neighborhood Healthcare
Neighborhood Healthcare is a health care center that offers senior care, dental care, behavioral health, psychiatrist, and therapist.
Funding
Current Stage
Late StageTotal Funding
$0.5MKey Investors
The Conrad Prebys FoundationU.S. Department of Health & Human Services
2023-06-26Grant· $0.5M
2021-11-11Grant
Recent News
2026-01-14
2025-11-14
San Diego Business Journal
2025-05-06
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