SmartRent · 18 hours ago
Field Project Manager
Boston, NY
Full-time
Onsite
Mid LevelSmartRent is revolutionizing the rental housing industry with its end-to-end platform. They are seeking a Field Project Manager to lead large-scale smart home conversion projects, ensuring efficient execution while managing budgets and collaborating with various stakeholders.
Information TechnologyProperty ManagementRental PropertySaaSSmart HomeSoftware
Responsibilities
Conduct site walk-through for implementation planning
Communicate and enforce scope of work as well as set and manage schedules for contractors
Lead and manage installation projects to ensure deadlines are met
Train, manage performance, provide coaching/feedback, and analyze data to maximize team performance and productivity
Manage receipt and delivery of project materials
Estimate time, cost, and logistics for installation projects
Manage all project documentation
Provide additional coaching and guidance to subcontractors as needed throughout the project lifecycle
Oversee and resolve escalated Customer/Resident/Contractor concerns
Manage ongoing communications with the client's site team to proactively implement schedules for on-site projects, identify pain points and optimize the SmartRent experience
Foster continuous communication and collaboration with sales, field managers, support, product team, and developers, including sharing feedback and making recommendations for improvement
Develop and maintain process efficiencies to enhance documentation and streamline operations
Evaluate staffing requirements, compliance, and projected needs to maintain high-quality standards and make necessary adjustments to the installation project
Travel (up to 80% of the time) to site locations across the country to manage projects effectively: weekends, nights, and holidays may be impacted
Qualification
Required
Excellent written and verbal communication skills
Self-motivated with natural leadership abilities
Background in residential construction management
Hands-on experience training customers on software systems
Technical support experience with Enterprise Hardware/Software or SaaS Solutions
Previous experience in face-to-face client meetings
Ability to de-escalate situations and resolve conflicts effectively
Willingness to work flexible hours, including nights and weekends
Ability to travel extensively, up to 80% of the time, managing projects in various locations across the country
Proficiency in writing about technical subjects in a clear and engaging style
Enthusiasm, patience, and organizational skills to handle multiple client requests effectively
Strong work ethic and meticulous attention to detail
Preferred
General understanding of HVAC systems
Experience in Property Management, Customer Service, or Hospitality
Technical knowledge of smart home devices and installation processes
Benefits
Medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions
Flexible and generous PTO
Competitive 401(k) with employer contributions
Paid parental leave
Discounted insurance plans for pets and legal services
Employee stock purchase plan
Company
SmartRent
SmartRent is an enterprise home automation and internet of things platform for the multifamily industry.
Founded in 2017
201-500 employees
Funding
Current Stage
Public CompanyTotal Funding
$256.5MKey Investors
Spark CapitalBain Capital VenturesRET Ventures
2021-08-25IPO
2021-08-23Post Ipo Equity· $155M
2020-05-27Series C· $60M
Leadership Team
Frank Martell
President and Chief Executive Officer
Daryl Stemm
Chief Financial Officer
Recent News
legacy.thefly.com
2026-02-05
2025-11-22
2025-11-19
Company data provided by crunchbase