Keller Williams Realty, LLC · 1 day ago
Operations Manager/Office Manager
Ann Arbor, MI
Full-time
Onsite
Mid, Senior Level
$56K/yr - $68K/yrKeller Williams Realty is seeking a dynamic and experienced Executive Assistant to lead and oversee daily business operations. This role focuses on building systems that scale and support growth in the real estate office, requiring strong leadership, critical thinking, and decision-making skills.
CommercialFranchiseProperty ManagementReal EstateReal Estate BrokerageResidentialSalesTraining
Responsibilities
Lead through systems: Maintain and build on Standard Operating Procedures and workflows that drive the business forward
Utilize strong decision-making skills to solve complex problems and improve systems so operations remain clean, simple, and scalable
Keep 'how we do things' clear and documented, ensuring the strength of our systems defines the agent experience
Be comfortable standing in front of the room, presenting to groups, and leading agent discussions
Act as a leader who is both coachable and able to coach others, helping agents utilize our systems to grow their businesses
Support systems and events that help attract agents aligned with our culture, ensuring growth is intentional and well-run
Manage brokerage social media systems and execution
Showcase the energy, professionalism, and personality of the brokerage through consistent, high-quality standards
Qualification
Required
Dynamic and experienced Executive Assistant to lead and oversee daily business operations
Proven talent in making the business work
Experience in maintaining and building on Standard Operating Procedures and workflows
Strong decision-making skills to solve complex problems and improve systems
Ability to keep 'how we do things' clear and documented
Comfortable presenting to groups and leading agent discussions
Ability to coach others and help agents utilize systems to grow their businesses
Support systems and events that help attract agents aligned with the culture
Manage brokerage social media systems and execution
Showcase the energy, professionalism, and personality of the brokerage
View yourself as a leader and looking for a role with greater responsibility
Strong decision-making skills and ability to navigate challenges
Eager to learn and possess confidence to guide and coach others
Comfortable presenting and leading groups
Care deeply about quality and consistency
Enjoy working in an environment built on trust, clarity, and positivity
Benefits
401(k)
Health insurance
Paid time off
Company
Keller Williams Realty, LLC
Austin, Texas-based Keller Williams, the world’s largest real estate franchise by agent count, has more than 1,100 offices and 176,000 agents.
Founded in 1983
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Stone Point Capital
2025-03-03Private Equity
Leadership Team
D
Dana Hayes
Keller Williams Realty NWLA CEO/Team Leader
Mark Willis
Chief Executive Officer
Recent News
2025-10-16
Seattle TechFlash
2025-09-04
Company data provided by crunchbase