Instacart · 10 hours ago
Sr. Decision Scientist, Platform Excellence Ops Analytics
United States
Full-time
Remote
Senior Level
$170K/yr - $180K/yr
5+ years expInstacart is transforming the grocery industry by providing essential services for grocery delivery. As a Senior Decision Scientist, you will analyze and enhance the quality of Instacart's online grocery marketplace and fulfillment operations, driving impactful data-driven actions and collaborating with cross-functional teams to improve operational efficiency and consumer satisfaction.
Delivery ServiceE-CommerceGroceryShopping
Responsibilities
Conduct rigorous analyses grounded in a deep understanding of marketplace dynamics, controlling for confounding factors to ensure insights are accurate, trustworthy, and actionable
Leverage advanced statistical techniques including causal inference and regression modeling to isolate true drivers of fulfillment quality and uncover insights that would otherwise remain hidden in observational data
Balance short-term operational needs with long-term strategic planning for quality improvement and sustainable growth
Provide thought leadership within the pillar when planning future strategic initiatives and roadmaps to maximize the impact of data-driven insights
Build data pipelines that monitor and analyze key marketplace and retailer quality issues
Develop automated workflows that streamline issue detection, root cause analysis, and recommendations for operational teams and stakeholders
Build and maintain data models and pipelines
Qualification
Required
5+ years of experience in analytics, data science, or decision science roles
Familiarity with: Snowflake/Databricks/BigQuery or similar data warehouses, DBT/Apache Airflow or similar orchestration tools, Github, and Jira
Proficiency with Python/SQL to perform statistical analysis, predictive modelling, and large language modelling and automation
Ability to deal with ambiguity; a self-starter with the ability to quickly respond to problems independently
Experience building and maintaining DBT models for analytics use cases, including managing downstream dependencies and understanding how analysts consume those datasets
Strong problem solving skills - able to quickly debug anomalies in performance metrics, form hypothesis for investigation, and draw conclusions by conducting nuanced analysis
Effective prioritization and ability to balance quality and speed in a time constrained environment
Ability to work independently with a strong sense of ownership
Strong verbal and written communication skills, including the ability to lead meetings and synthesize complex topics by creating compelling narratives for various stakeholders
Experience working directly with product/engineering teams
Preferred
Familiarity with LLM performance metrics, quality assessment techniques, and best practices for prompt engineering or model evaluation
Experience designing and analyzing experiments (A/B tests, randomized controlled trials) to measure causal impact and inform business decisions
Understanding of multi-sided marketplace dynamics and the unique analytical challenges of balancing supply, demand, and platform economics
Experience mentoring and coaching other data team members
Benefits
Highly market-competitive compensation and benefits
New hire equity grant
Annual refresh grants
Company
Instacart
Instacart is an online grocery platform that offers same-day delivery and pickup services for retailers and consumers.
1001-5000 employees
H1B Sponsorship
Instacart has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (156)
2024 (173)
2023 (111)
2022 (159)
2021 (170)
2020 (59)
Funding
Current Stage
Public CompanyTotal Funding
$2.92BKey Investors
Andreessen Horowitz,D1 Capital Partners,Fidelity,Sequoia Capital,T. Rowe PriceD1 Capital Partners,Valiant Peregrine FundT. Rowe Price
2023-09-19IPO
2021-11-01Private Equity· $232M
2021-09-05Secondary Market
Leadership Team
Chris Rogers
Chief Executive Officer
Brandon Leonardo
Co-Founder
Recent News
The Motley Fool
2026-02-06
2026-02-05
Digital Commerce 360
2026-02-04
Company data provided by crunchbase