PDF Solutions · 4 hours ago
Technical Support Engineer
Salt Lake City, UT
Full-time
Onsite
Mid, Senior Level
$64K/yr - $75K/yr
5+ years expPDF Solutions is at the forefront of revolutionizing the semiconductor industry, providing cutting-edge technologies and data-driven solutions. As a Technical Support Engineer, you will support a diverse set of Java applications and databases, collaborating with global customers and development teams to troubleshoot and enhance software deployments.
Information TechnologyManufacturingSemiconductorSoftware
Responsibilities
Provide expert-level support for Java, HTML, Groovy, and Python applications
Debug, test, and troubleshoot issues in existing software deployments across global customer environments
Collaborate with development teams to diagnose root causes and validate fixes
Works closely with architects, project management, business owners, and customers to prioritize cases
Works independently and collaborates well with others
Investigate and document issues through detailed Root Cause Analysis reports
Analyze customer requirements and identify necessary application customizations
Manage escalations with clear, proactive communication
Support both on-prem and cloud-based deployments
Perform log analysis and monitoring using tools such as Nagios and other observability platforms to identify trends, anomalies, or system degradation
Identify opportunities for process improvement, including automation, tooling enhancements, and defect elimination initiatives
Contribute to knowledge base (KB) articles, runbooks, and internal documentation, enabling faster case resolution and improving L1/L2 efficiency
Participate in on call or high severity incident rotations, leading efforts to restore service and communicating updates to internal stakeholders and customer teams
Qualification
Required
Java
JavaScript
Bash scripting
Python
HTML
MySQL Database
JSON
XML
LDAP
Nagios
TLS Certificates
Excellent oral and written communication skills
Linux experience Ubuntu/RHEL/CentOS
Windows experience Server & Desktop
Debugging multi-threaded applications
Experience with Virtual Machine Management
Bachelor's degree in computer science, computer engineering or electrical engineering or equivalent experience
5+ years of Java experience in a production environment that is primarily focused on application support
Preferred
Familiarity with semiconductor manufacturing procedures
Protocol knowledge (TCP, VNC, FTP, SSH)
Security related topics like network security scanning, CVE vulnerabilities, etc
Network WAN
AWS
Salesforce experience or similar CRM
Company
PDF Solutions
PDF Solutions offers an analytics platform that provides comprehensive data solutions to the semiconductor and electronics industries.
201-500 employees
H1B Sponsorship
PDF Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (15)
2023 (6)
2022 (2)
2021 (3)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
unknown2001-07-27IPO
Leadership Team
Jeff David
VP of AI Solutions
Mike Alperin
Strategic Product Manager
Recent News
PDF Solutions, Inc.
2025-12-02
PDF Solutions, Inc.
2025-11-19
Company data provided by crunchbase