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Computer Support Specialist II jobs in United States
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Millennium · 13 hours ago

Computer Support Specialist II

Millennium Corporation is part of the Markon Solutions family, specializing in cybersecurity support for national security missions. They are seeking a Computer Support Specialist II who will provide IT technical support, manage asset lifecycles, and ensure the proper configuration and maintenance of various devices.
Asset ManagementFinanceFinancial ServicesHedge Funds
badNo H1BnoteSecurity Clearance RequirednoteU.S. Citizen Onlynote

Responsibilities

Deliver IT technical support to end users to ensure proper configuration, installation, and maintenance of data input/output devices to include laptops/tablets/workstations, mobile devices, VOIP devices, monitors, printers, scanners, copiers, cabling, external data storage devices, and network interface devices
Provide timely restorative and proper maintenance of laptops/tablets/workstations and peripheral devices
Provide recommendations on lifecycle replacement of equipment and manage full-asset management lifecycle from acquisition to disposition company policies
Assume the responsibility for day-to-day logistics of deploying integrated solutions, including scheduling, provisioning, imaging, patching, securing, sanitizing, testing, tracking, distribution, storage, and transportation of assets
Provide support for company approved training for new technology deployment at CONUS and OCONUS locations
Identify, logs and track user issues, software conflicts and hardware device conflicts through IT incident ticketing system; provide resolution and/or escalate for assistance
Provide desk side technical support services that require technical support or root cause determination that exceeds Tier 1/2 support capabilities
Provide day-to-day technical guidance and desk side support technical assistance to team members
Update and maintain a knowledge base for investigating, diagnosing, and resolving incidents as applicable

Qualification

A+ 8570 CertificationTechnical SupportAsset ManagementIncident Ticketing SystemTechnical DocumentationTeam Collaboration

Required

Candidate must have an active Secret Clearance
Associates degree and 6 years of experience OR 8 years of experience in lieu of a degree
Must be A+ 8570 Certified

Company

Millennium

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Millennium is a global, diversified alternative investment firm, founded in 1989, which manages $83.5 billion in assets.

Funding

Current Stage
Late Stage

Leadership Team

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Israel Englander
Chairman and Chief Executive Officer
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Ajay Nagpal
President and Chief Operating Officer
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Company data provided by crunchbase