Anthropic · 2 days ago
Business Systems Analyst
Anthropic is a public benefit corporation focused on creating reliable and beneficial AI systems. The Business Systems Analyst will bridge the gap between business needs and technical solutions, translating complex requirements into specifications and ensuring efficient operation of the business technology ecosystem.
Artificial Intelligence (AI)Foundational AIGenerative AIInformation TechnologyMachine Learning
Responsibilities
Drive end-to-end delivery of technical projects from conception through launch
Configure and customize business systems to meet specific organizational needs, including user permissions, workflows, and integrations
Manage technical vendor evaluation for business applications, including contract negotiations, service level agreements, and ongoing vendor performance assessment
Create and maintain comprehensive system documentation, including process flows, user guides, configuration specifications, and technical documentation
Lead knowledge management initiatives to ensure institutional knowledge is captured, organized, and accessible to all team members
Own technical risk assessment and mitigation strategies
Analyze current business processes and identify opportunities for automation and optimization
Act as a liaison between technical teams and business users, translating complex technical concepts into user-friendly language
Conduct system testing, validation, and user acceptance testing for new implementations and updates
Provide ongoing support and training to end-users across the organization
Monitor system performance and usage metrics to identify areas for improvement
Collaborate with cross-functional teams to ensure business systems integrate seamlessly with other platforms
Stay current with emerging technologies and industry best practices in business systems management
Qualification
Required
5+ years of experience as a Business Systems Analyst or similar role in a technology-focused environment
Strong analytical and problem-solving skills with the ability to break down complex business processes
Experience with systems configuration and customization across various business applications
Skilled at requirements gathering and translating business needs into technical specifications
Excel at documentation creation and maintenance, with exceptional attention to detail
Experience managing vendor relationships and evaluating technology solutions
Effective communicator who can bridge the gap between technical and non-technical stakeholders
Thrive in a fast-paced environment with changing priorities and requirements
Experience with API integrations and iPaaS solutions
Passion for process improvement and automation
Proactive and self-directed with the ability to manage multiple projects simultaneously
Care about the societal impacts of your work and are excited about contributing to AI safety
Bachelor's degree in a related field or equivalent experience
Preferred
Experience with enterprise level business systems
Knowledge of database management and SQL
Experience with project management methodologies (Agile, Scrum, etc.)
Certifications in relevant business systems or project management
Experience with business intelligence and reporting tools
Worked in high-growth startup environments
Knowledge of ITIL or other IT service management frameworks
Experience implementing knowledge management systems or intranets
Benefits
Competitive compensation and benefits
Optional equity donation matching
Generous vacation and parental leave
Flexible working hours
A lovely office space in which to collaborate with colleagues
Company
Anthropic
Anthropic is an AI research company that focuses on the safety and alignment of AI systems with human values.
H1B Sponsorship
Anthropic has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (105)
2024 (13)
2023 (3)
2022 (4)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$33.74BKey Investors
Fidelity,ICONIQ Capital,Lightspeed Venture PartnersLightspeed Venture PartnersGoogle
2025-09-02Series F· $13B
2025-05-16Debt Financing· $2.5B
2025-03-03Series E· $3.5B
Recent News
2026-02-09
Company data provided by crunchbase