Jenni Kayne · 1 day ago
E-commerce Manager
Santa Monica, CA
Full-time
Onsite
Mid Level
$75K/yr - $90K/yr
3+ years expJenni Kayne is a California-based lifestyle brand that aims to empower an elevated approach to everyday living. The E-commerce Manager will play a critical role in shaping and optimizing the company's online presence, overseeing day-to-day operations, and driving performance across the digital channel.
E-CommerceFashionLifestyleRetail
Responsibilities
Develop and execute a comprehensive e-commerce strategy aligned with the brand's objectives, ensuring a seamless online shopping experience and driving revenue growth
Manage the day-to-day operations of our e-commerce platform, ensuring smooth functionality and user-friendly navigation including management of the product life cycle through setup, merchandising, monitoring, optimization, maintenance, and retirement
Coordinate with various teams including buying and marketing to ensure accurate and up-to-date product information and imagery is reflected on the website
Oversee the maintenance and optimization of our website, ensuring it reflects the brand's aesthetics and user-friendly interface, while staying up-to-date with the latest industry trends and best practices
Monitor and analyze website metrics, sales performance, and customer behavior to identify trends, optimize user experience, and recommend improvements to enhance online sales
Manage inventory and ensure accurate stock levels are reflected on the website, coordinating with the buying team
Propose and execute homepage updates to align with merchandising and company wide strategies
Stay up-to-date with the latest e-commerce trends, technologies, and industry best practices, proactively identifying opportunities to enhance our online presence and improve customer satisfaction
Continuously improve the customer journey by analyzing user behavior, gathering feedback, and implementing strategies to increase conversion and enhance customer satisfaction and retention
Monitor key performance indicators (KPIs) and metrics to evaluate the success of eCommerce initiatives. Utilize data-driven insights to identify opportunities for growth and address challenges proactively
Qualification
Required
Bachelor's degree in Marketing, Business Administration, or a related field
3+ years of experience in e-commerce, site merchandising, or a related discipline
Demonstrated success managing and optimizing day-to-day website operations
Strong working knowledge of e-commerce platforms and content management systems - Shopify experience preferred
Highly analytical, with experience leveraging analytics tools (Google Analytics preferred) to extract insights and inform strategic decisions
Proven project management skills, with the ability to prioritize effectively, manage timelines, and thrive in a fast-paced environment
Exceptional attention to detail, ensuring accuracy, consistency, and quality across all e-commerce content and product information
Strong written and verbal communication skills, with the ability to collaborate cross-functionally and with external partners
Customer-centric mindset with a passion for delivering elevated, intuitive online experiences
Familiarity with luxury or lifestyle brands and an understanding of their customer and brand standards
Preferred
Shopify experience
Google Analytics experience
Company
Jenni Kayne
Jenni Kayne is a refined wardrobe and home essentials retail and online store inspired by modern California lifestyle.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Anne Pak
CFO
Emily Hickey
Fractional CMO & Board Member
Recent News
2025-04-26
Charleston Business
2025-04-13
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