MacAllister Machinery Co., Inc. · 13 hours ago
Manager - Microsoft Systems
Indianapolis, IN
Full-time
Onsite
Mid, Senior Level, Lead/Staff
8+ years expMacAllister Machinery Co., Inc. is seeking a Manager of Microsoft 365, Collaboration Services & Cloud Identity. This role provides strategic leadership and operational excellence across the Microsoft 365 ecosystem while overseeing enterprise collaboration platforms and managing cloud identity services to align with business strategy and cybersecurity requirements.
Manufacturing
Responsibilities
Serve as the service owner for Microsoft 365, Teams/Teams Voice, and cloud identity services
Develop and maintain a multi-year roadmap for collaboration, identity, and cloud
Align M365 and Azure identity with organizational goals, security standards, and digital strategy
Define and enforce governance, security, compliance, and configuration standards across collaboration and identity platforms
Lead change management for new Microsoft releases, feature updates, and service enhancements
Collaborate with Security, Networking, Infrastructure, and Business Application teams to ensure a unified cloud operating model
Oversee administration of Microsoft Teams, Voice, Exchange Online, SharePoint, OneDrive, and Entra
Ensure reliability, performance, availability, and operational maturity through monitoring and optimization
Maintain documentation, runbooks, operational procedures, and configuration standards
Manage the organization’s cloud identity strategy, including Conditional Access, MFA, identity protection, and licensing governance
Govern app registrations, enterprise applications, permissions, consent workflows, and identity lifecycle
Support Zero Trust, Secure Score improvements, and other cloud security initiatives
Lead automation and integration development using PowerShell, Graph API, Azure Automation, and Functions
Reduce manual workload by identifying and implementing automation and process improvements
Oversee Teams Phone, including routing, call flows, E911, quality analytics, and voice governance
Monitor service health and proactively resolve voice, collaboration, and identity related issues
Guide incident, problem, and service request resolution to ensure timely and effective support
Drive training, user adoption, and enablement programs for collaboration and communication tools
Analyze service trends and recommend improvements to policies, configurations, or automation
Direct supervision of 2-3 technical staff
Supervise, mentor, and develop M365 and collaboration staff, setting goals and measuring performance
Provide mentoring, training, and career development opportunities
Provide coaching and performance feedback
Establish and track team performance goals, SLAs, and KPIs
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience
8 – 10 years' experience with Microsoft 365 and Entra ID
Minimum of 5 years of supervisory or managerial experience
Experience with Teams Voice or unified communications
Leadership or service ownership experience
Strong knowledge of M365 security and automation
Preferred
Microsoft 365 certified: Enterprise Administrator Expert
Teams Administrator Associate (MS-700)
Identity and Access Administrator (SC-300)
ITIL Foundation
Networking fundamentals certification
Company
MacAllister Machinery Co., Inc.
MacAllister Machinery Co. Inc. is a Caterpillar dealership supply and repair a wide range of high quality new, used, and rebuilt equipment.
1001-5000 employees
H1B Sponsorship
MacAllister Machinery Co., Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Angela Knowlton
Chief Accounting Officer and Treasurer
Heather Boyer
Human Resources Business Partner
Company data provided by crunchbase