Amazon Web Services (AWS) · 5 hours ago
Program Coordinator, US ADC Data Center Security
Hilliard, OH
Full-time
Onsite
Senior Level
$74K/yr - $130K/yr
5+ years expAmazon Web Services (AWS) is a leading cloud platform responsible for the design, planning, delivery, and operation of global infrastructure. They are seeking a detail-oriented Program Coordinator to manage cleared security resources, ensuring compliance with U.S. government regulations and facilitating effective utilization of resources across the Cleared Escort Program.
Agentic AIConsultingDevOpsInformation TechnologySoftwareWeb Development
No H1B
U.S. Citizen Only
Responsibilities
Manage demand from our internal customers – our business partner teams - including forecasting and utilization of resources to meet customer needs
Drive adherence to program processes through effective engagement and training
Oversee resource prioritization and scheduling, ensuring efficient utilization and timely delivery
Provide escalation reporting and management
Provide escort, clearance processing, training and delivery
Effectively engage with stakeholders, AWS Customers, and vendors to manage expectations, align on priorities, and facilitate solutions
Interact with stakeholders to define and deliver solutions, establish standard processes and quality experiences
Work with the AWS teams to improve planning and resource use efficiency
Provide detailed analysis and recommendations to achieve target metrics, including identifying and communicating potential risks and obstacles, and providing corrective action plans
Deliver comprehensive financial, business analytics, and voice of the customer reporting to provide visibility and insights for decision-making
Partner with current region coordinators and all ADC infrastructure and service Technical Infrastructure Program Managers and Project Managers to capture the escort requirements across the lifecycle of the region
Work directly with cleared escort vendors, ADC personnel security partners and the Federal Delivery Organization to procure, clear, onboard/train, schedule and deliver the resource to customers
Maintain routine communication with stakeholders for daily escort utilization
Measure, assess and report out program analytics and voice of the customer feedback in support of business reviews
Qualification
Required
3+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience working cross functionally with tech and non-tech teams
3+ years of team management experience
5+ years of security-related professional experience
Experience working with Cleared Security Escorts and Cleared Security Escort vendors
This position requires that the candidate selected be a U.S. Citizen
Preferred
3+ years of driving end to end delivery, and communicating results to senior leadership experience
3+ years of driving process improvements experience
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience building processes, project management, and schedules
Bachelor's degree
Experience working with Amazon tools including but not limited to updating Wiki and Slack workflows
Benefits
Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
Paid time off
Parental leave
Company
Amazon Web Services (AWS)
Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
BIRD Foundation
2025-01-22Grant
Leadership Team
Matt Garman
Chief Executive Officer
Anand Desikan
CTO, CXO Advisor, and Enterprise Technologist
Recent News
Digital News Asia
2026-02-06
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