Accylerate · 11 hours ago
Cybersecurity Engineer
United States
Full-time
Remote
Mid LevelAccylerate is seeking an experienced Cybersecurity Engineer to support Security Products for Local Governments. The ideal candidate will be responsible for administering and maintaining EDR Tools and Vulnerability Management Systems, as well as providing general support for customer inquiries and issues.
Information Technology & Services
Responsibilities
Administer and Maintain EDR Tools
Tune detection rules to reduce false positives and improve threat visibility for each covered locality
Ensure asset inventory is accurate and up to date for each covered locality
Regularly update the EDR platform and agents to the latest versions
Review and adjust security policies
Conduct health checks to ensure the EDR system is functioning properly
Investigate and remediate unexpected agent behavior
Ensure that Integrations are working as required and troubleshoot when issues are identified
Administer and Maintain Vulnerability Management System
Maintain and update the vulnerability management platform and agents
Conduct health checks to ensure the VMS system is functioning properly
Tune scan policies to reduce false positives and improve accuracy for each covered locality
Ensure asset inventory is accurate and up to date for each covered locality
Configure and schedule scans for each covered locality
Investigate and remediate unexpected agent behavior
Ensure that integrations are working as required and troubleshoot when issues are identified
General Support
Respond to and resolve customer inquiries and issues submitted through the ticketing system and SOC
Maintain and update the Remote Monitoring and Management platform and agents
Accurately document customer interactions, troubleshooting steps, and resolutions
Escalate complex or unresolved issues as needed
Monitor ticket queues to ensure service level agreements (SLAs) are met and follow up with customers as needed
Qualification
Required
In-depth knowledge of configuring and administering Security Tools and Products
Experience with administering and maintaining EDR Tools
Experience with administering and maintaining Vulnerability Management Systems
Ability to tune detection rules to reduce false positives and improve threat visibility
Ability to ensure asset inventory is accurate and up to date
Experience with conducting health checks for EDR and VMS systems
Ability to investigate and remediate unexpected agent behavior
Experience with troubleshooting integrations and ensuring they work as required
Ability to respond to and resolve customer inquiries and issues
Experience with maintaining and updating Remote Monitoring and Management platforms
Ability to accurately document customer interactions and troubleshooting steps
Ability to monitor ticket queues to ensure service level agreements (SLAs) are met
Preferred
Security+
CrowdStrike Certified Falcon Administrator (CCFA)
Tenable Certified
Additional Cybersecurity Related Certifications
Company
Accylerate
Accylerate, LLC.
Founded in 2021
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase