Mobile Communications America · 8 hours ago
Communication Systems Technician II
Altoona, PA
Full-time
Onsite
Mid, Senior Level
2+ years expMobile Communications America is seeking an experienced Communication Systems Technician II to support their fast-growing Voice division. The role involves installing, programming, diagnosing, troubleshooting, and maintaining complex communication systems for government and commercial sector customers.
Telecommunications
Responsibilities
Installing, programming, diagnosing, troubleshooting, and maintaining complex two‑way radio and LMR communication systems (e.g., P25 and ASTRO 25 systems, Motorola APX radios, MOTOTRBO/DMR platforms, VHF/UHF LMR infrastructure, trunked and conventional radio networks, and dispatch consoles)
Restoring communications services quickly by identifying root cause, executing corrective actions, and verifying system performance for government and commercial sector customers
Performing field service work, including site visits, turn-ups, cutovers, acceptance testing, signal/coverage verification, and documentation of all configurations and system changes
Partnering with customers to plan installation and programming strategies, coordinate access, and ensure site readiness prior to system deployment
Assisting in scope development, quoting, and estimating for service, installation, and programming projects
Supporting preventive maintenance activities, firmware/software updates, subscriber reprogramming, and configuration management to ensure system reliability
Making minor mechanical/electronic modifications as required (e.g., connectors, wiring, antenna adjustments, accessory integration)
Completing service tickets accurately and on time, including documentation of work performed, parts used, and recommended follow‑up actions
Mentoring junior technicians by providing technical guidance, hands‑on coaching, best practices for troubleshooting and installation, and support in developing their skills
Demonstrating a willingness to learn, grow, and be mentored on new technologies, equipment, and communication system platforms
Participating in an on‑call rotation and providing after‑hours support to meet customer uptime needs
Performing other duties as assigned
Qualification
Required
Minimum 2+ years of experience in technical service or installation (5+ years preferred), ideally supporting two‑way radio/LMR communication systems
Demonstrated proficiency in installation, programming, troubleshooting, and repair of radio communications equipment and infrastructure
Proven experience supporting complex systems such as P25/ASTRO 25 systems, Motorola APX radios, MOTOTRBO/DMR platforms, VHF/UHF LMR infrastructure, trunked and conventional networks, repeaters, and dispatch consoles
Strong knowledge of radio theory, RF fundamentals, propagation characteristics across various frequency bands, and communication system behavior
Experience with subscriber programming and configuration, with the ability to program multiple radio types based on customer requirements
Solid communication skills with end users, dispatch personnel, contractors, and third‑party vendors
Ability to manage multiple tasks, prioritize effectively, work independently, and maintain quality and safety standards in fast‑paced environments
Successfully passing a background check, drug screening, and motor vehicle record (MVR) check as a condition of employment, and maintaining compliance with company standards throughout employment
A valid driver's license is required, and you must maintain an acceptable driving record in accordance with company policy
Preferred
5+ years of experience in technical service or installation, ideally supporting two‑way radio/LMR communication systems
Technical certifications/licenses preferred (e.g., Motorola training, FCC GROL, ETA, safety certifications)
Benefits
Medical
Dental
Vision
401K
PTO
Holiday Pay
Education Incentives
Company
Mobile Communications America
Mobile Communications America is a telecommunications company specializing in sale and service communications equipment.
1001-5000 employees
H1B Sponsorship
Mobile Communications America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (3)
2023 (4)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2013-08-01Acquired
Leadership Team
Jonathan Nikols
Chief Revenue Officer (CRO)
Recent News
2025-11-05
2025-11-03
Company data provided by crunchbase