Zūm · 8 hours ago
Dispatcher
Shawnee, KS
Full-time
Onsite
Mid Level
$56K/yr - $65K/yrZūm is a rapidly expanding Series E startup aiming to transform the school transportation industry. They are seeking an experienced Dispatcher to lead daily transportation operations, ensuring seamless service delivery and effective communication between drivers, school districts, and families.
ChildrenRide SharingTransportation
Responsibilities
Direct and monitor daily assignments, schedule drivers, and assign vehicles to ensure full route coverage and on-time completion of all driver activities
Communicate all relevant details of driving assignments to drivers to ensure proper execution, and assist with routing directions and special service assignments
Coordinate vehicle service and repairs with the Maintenance Manager to ensure uninterrupted service delivery
Respond to emergency calls and coordinate the emergency response network
Notify stakeholders and location personnel of all route changes, emergencies, accidents, breakdowns, or service disruptions, and handle customer concerns promptly and professionally
Provide real-time operational support to drivers including assistance with traffic issues, routing questions, and emergency situations, escalating unresolved issues appropriately
Maintain route documentation and records including contracts, customer information, route changes, maps, vehicle assignments, and driver details to ensure accuracy and compliance with district and state requirements
Ensure strict adherence to dispatch standard operating procedures and recommend disciplinary action for policy violations in coordination with management
Track and document operational activities, incidents, and communications for reporting purposes while partnering with Location Manager and Safety Manager on compliance objectives
Qualification
Required
High school diploma or equivalent
Proficiency with Microsoft or G Suite applications (Sheets, Docs, Slides, etc.)
Experience in high-pressure, time-sensitive operations (e.g., transportation, logistics, field services, customer service, hospitality, or similar fast-paced environments)
Preferred
Background in a leadership, supervisory, or management capacity within fast-paced operational environments
Previous school busing or transportation experience, either as a driver or dispatcher is a plus
Knowledge of state DOT/DMV safety rules and company compliance expectations
Excellent oral and written communication skills with strong interpersonal abilities
Experience working in a union environment
Comprehensive knowledge of the local area, including traffic patterns, road restrictions, neighborhoods, and geography of the school district is highly desirable
Strong organizational, prioritization, and time management skills with demonstrated ability to manage multiple tasks simultaneously, coordinate scheduling and task assignments, maintain accurate records and filing systems, and track assets and inventory
Company
Zūm
Zūm has reimagined student transportation— managing every vehicle, driver, passenger, parent, and ride on a single platform.
Founded in 2015
51-200 employees
H1B Sponsorship
Zūm has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (21)
2024 (8)
2023 (6)
2022 (7)
2021 (3)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$399.58MKey Investors
U.S. Environmental Protection AgencyGICSoftBank Vision Fund
2024-06-04Grant· $32M
2024-04-10Series Unknown
2024-01-31Series E· $140M
Leadership Team
Ritu Narayan
Founder and CEO
Vivek Garg
Co-Founder & COO
Recent News
2026-01-22
2025-12-29
Company data provided by crunchbase