Capacity · 10 hours ago
IT Intern
North Brunswick, NJ 08902, USA
Internship
Onsite
InternCapacity LLC is a leader in logistics and 3PL solutions, seeking talented individuals to join their collaborative team. The IT Intern will assist in responding to helpdesk tickets, troubleshoot hardware and software issues, and support IT projects while gaining valuable experience in the technology field.
DeliveryE-CommerceShipping
Responsibilities
Assist in responding to basic helpdesk tickets, calls, and emails
Help troubleshoot hardware, software, and connectivity issues (e.g., MFA, VPN, email, printing)
Support setup and movement of workstations, printers, and peripheral devices
Help with basic data cabling tasks such as labeling or simple terminations
Assist with inventory tracking of IT hardware, software licenses, and supplies
Assist the Integrations team with basic integration testing requests from partners (e.g., DiCentral, SPS Commerce, and third-party middleware clients)
Help review or route integration‑related helpdesk tickets
Provide support for troubleshooting and escalating integration issues to senior team members
Assist with creating or modifying simple retailer EDI label templates (SSCC‑14)
Participate in IT projects such as software rollouts, hardware deployments, or testing new tools
Work with team members to research issues and document solutions
Qualification
Required
Assist in responding to basic helpdesk tickets, calls, and emails
Help troubleshoot hardware, software, and connectivity issues (e.g., MFA, VPN, email, printing)
Support setup and movement of workstations, printers, and peripheral devices
Help with basic data cabling tasks such as labeling or simple terminations
Assist with inventory tracking of IT hardware, software licenses, and supplies
Assist the Integrations team with basic integration testing requests from partners (e.g., DiCentral, SPS Commerce, and third-party middleware clients)
Help review or route integration‑related helpdesk tickets
Provide support for troubleshooting and escalating integration issues to senior team members
Assist with creating or modifying simple retailer EDI label templates (SSCC‑14)
Participate in IT projects such as software rollouts, hardware deployments, or testing new tools
Work with team members to research issues and document solutions
Preferred
Knowledge of Zebra thermal label printer repair and maintenance
Microsoft Windows OS – Windows 11
Microsoft Office with emphasis on Outlook and Excel
Google Chrome
VNC and other remote support tools
Virus detection and removal
Troubleshooting Windows and web-based applications
Knowledge of data wiring (CAT, Fiber etc.)
Knowledge of Hardware implementations and limitations
Basic understanding of Active Directory
Data backup and recovery – Clonezilla, Shadow Copy
PowerShell scripting
Asset management and system monitoring software i.e. Solarwind, Netwrix etc
SQL skills
Knowledge of Bartender, Crystal Reports or other label templating software preferred
Company
Capacity
Ecommerce, warehousing, order fulfillmen
Founded in 1999
501-1000 employees
H1B Sponsorship
Capacity has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (2)
2022 (3)
2020 (3)
Funding
Current Stage
Late StageLeadership Team
J
Jeff Kaiden
CEO and Co-Founder
T
Thomas Campbell
Co-Founder and Chief Strategic Officer
Company data provided by crunchbase