Carlson Systems · 1 day ago
Inside Sales Janitorial - Sanitation
SouthernCarlson, Inc. is focused on developing strong business relationships to meet customer needs and enhance profitability. The Inside Sales Representative – Jan-San is responsible for driving revenue through proactive sales efforts while managing a defined customer base in the Jan-San sector, with a focus on new business development and account growth.
ConstructionPackaging Services
Responsibilities
Proactively prospect and cold call new Jan-San customers within an assigned territory or target market
Identify, qualify, and develop opportunities tied to facility maintenance, sanitation programs, and hygiene compliance
Convert inbound leads into new customers and long-term Jan-San accounts
Build and maintain a qualified sales pipeline in the CRM/ERP system
Manage and grow a defined book of Jan-San customers as the primary point of contact
Increase account penetration through cross-selling and upselling Jan-San products and programs (cleaning chemicals, paper, dispensers, PPE, floor care, and related supplies)
Maintain regular customer contact to identify new locations, service changes, or usage increases
Retain and reactivate inactive or at-risk accounts
Prepare, present, and follow up on Jan-San quotes with a clear intent to close
Recommend product substitutions or program solutions to improve cost, performance, or availability
Negotiate pricing within established guidelines and approval levels
Accurately enter orders and manage the order lifecycle from quote to shipment
Track open orders, backorders, and deliveries to ensure customer expectations are met
Resolve customer issues quickly and professionally, coordinating with internal teams and suppliers as needed
Provide proactive communication on order status, pricing, availability, and lead times
Build strong, long-term customer relationships based on responsiveness, reliability, and product knowledge
Maintain accurate customer, opportunity, and activity records in the ERP/CRM system
Meet or exceed sales goals, including new account wins, revenue, and margin targets
Continuously improve Jan-San product knowledge, application understanding, and sales skills
Stay informed on vendor programs, promotions, and compliance-related product updates
Qualification
Required
High School Diploma or GED required; additional education a plus
2+ years of inside sales experience, preferably in Jan-San, facilities, distribution, or B2B sales
Proven experience making outbound sales calls and closing business
Strong phone presence with the ability to engage facility managers, operations leaders, and buyers
Results-driven mindset with accountability to revenue and growth targets
Excellent organizational, time management, and follow-up skills
Ability to manage multiple accounts and opportunities simultaneously
Clear, professional verbal and written communication skills
Comfortable using ERP/CRM systems and standard sales technology
Proficient in Microsoft Office (Outlook, Excel, Word)
Preferred
Understanding of Jan-San products, programs, or facility maintenance environments preferred
Bilingual Spanish is a plus
Company
Carlson Systems
Some of the country's finest fastening and packaging distributors have joined together to form SouthernCarlson - a leading distributor of the most recognized brands of construction and packaging machines, tools and supplies in the industry.
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Industrial Opportunity Partners
2025-11-24Acquired
2009-09-02Private Equity
Recent News
2025-11-27
2025-11-24
2025-11-24
Company data provided by crunchbase