Job Duck · 17 hours ago
V104- Legal Intake and Client Support Representative
United States
Full-time
Remote
New Grad, Entry LevelJob Duck is a lifestyle company that connects individuals with rewarding remote job opportunities. The role of Legal Intake and Client Support Representative involves supporting clients through their legal journey by gathering information, managing communications, and ensuring client satisfaction.
Staffing & Recruiting
Responsibilities
Create timelines, summaries, and case‑related documentation
Answer general client questions and explain processes clearly
Collaborate with internal team members, including virtual receptionists
Share resources and updates with clients and prospective new clients
Convert documents as needed and maintain consistent file formatting
Organize electronic files and ensure all documents are stored appropriately
Respond promptly to client emails
Maintain professionalism and confidentiality in all interactions
Ask intake questions, gather details, and record information accurately
Learn and manage the internal CRM system
Conduct intake calls with clients and prospective clients
Qualification
Required
Schedule aligned with PST (Pacific Standard Time)
Must be detail-oriented
Must be organized
Must be client-focused
Able to manage a high volume of communication efficiently
Comfortable learning new systems
Independently managing workflows
Preferred
Languages: English, Spanish
Company
Job Duck
We help incredible people find amazing careers working from home for a United States-based business.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase