Advocate Aurora Health · 17 hours ago
IT Systems Engineer- Platform management
United States
Full-time
Remote
Mid Level
$38.20/hr - $57.30/hr
3+ years expAdvocate Aurora Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. The IT Systems Engineer will be responsible for managing platform solutions, ensuring system performance, and providing support for virtualization and device integration.
Health Care
No H1B
Responsibilities
Plans, schedules, and coordinates server hardware, application software installations and upgrades for systems implemented in the region. Ensures team follows change management processes and makes suggestions on change management process improvements
Installs and supports virtualization solutions for the organization. Develop solutions in a physically distributed environment throughout all phases of its lifecycle to define, implement and support proof of concept, design, configuration, automation, testing, migration phases, triage incidents to resolution and mentoring of other team members
Installs and supports device integration solutions. Maintains understanding of technology stack components from desktop to wide area network, to troubleshoot integration conflicts and isolate issues for resolution. Analyzes business requirements and creates technical recommendations. Evaluates new and existing software products. Provides maintenance, testing, documentation and training for the operating systems and hardware
Assists with and supports workstation and server administration procedures. Ensures capacity monitoring processes are followed and initiates corrective activities. Monitors and tunes diagnostic imaging and other systems implemented in the region to achieve optimum performance levels. Assists in capacity monitoring and planning process design and review. Recommends improvements to current technical architecture
Implements backup and recovery procedures to ensure data/media recoverability for site-based systems. Participates as needed in disaster recovery and business continuance configurations and procedures
Follows quality assurance processes to ensure proper system operation, optimum performance, and absence of defects. Ensures integrity for application delivery and directory administration for the Region
Creates tasks, work estimates, and resource requirements on those tasks. Monitors tasks and resources and initiates corrective actions. Communicates with staff and clients in order to keep them informed with regard to activity status and potential problem areas
Acts as an escalation point with vendors and staff to coordinate application software and hardware changes. Prioritizes problems and issues as needed. Works collaboratively with vendors at technical and management level to resolve problems and manage escalation
Performs root-cause analysis and solves application software and hardware problems. Tracks and trends problems and makes recommendations towards resolution. Collaborates with technical staff for problem resolution of more complex software and hardware problems, to include wireless technology environment and complex printer issues
Qualification
Required
Bachelor's Degree in Computer Science or related field
Typically requires 3 years of experience in Platforms, Network Communications, and Project Management
Experience in using backup tools, storage systems, and network management systems, application delivery systems and supporting directory technology systems
Knowledge of operating systems, vendor-specific environments, and other system software
Knowledge of systems administration and the inter-relationships between application code and server operating systems and desktop operating systems
Knowledge of hardware and software as used in the clinical and/or business setting
Demonstrated facilitation skills and ability to explain technical subjects to non-technical clients
Demonstrated ability to translate user requirements into system specifications
Strong organizational and analytical skills. Ability to gather, organize and present data
Strong problem and issue resolution skills
Strong written and oral communication skills
Ability to handle multiple tasks, set appropriate priorities and accomplish assignments in a thorough and timely manner
Benefits
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Company
Advocate Aurora Health
Advocate Aurora Health is a Healthcare
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$10.17MKey Investors
National Cancer Institute
2022-12-02Acquired
2019-08-20Grant· $10.17M
Leadership Team
Don Fosen - CISM, HCISPP
Chief Technology Officer
Jon Kluge
Chief Operating Officer, Senior Vice President, Advocate Aurora Medical Group
Recent News
GlobeNewswire News Room
2025-02-17
Home Health Care News
2024-03-30
Charlotte Business Journal
2023-11-21
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