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IT Help Desk Technician jobs in United States
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Centurion Health · 1 day ago

IT Help Desk Technician

Centurion Health is a provider of comprehensive healthcare services to the Department of Corrections, and they are currently seeking a full-time Technical Support Specialist I to join their IT Team. This role will provide first-level technical support to end users by troubleshooting and resolving various technical issues.
DentalHealth CareMedicalMental HealthNursing and Residential CareStaffing Agency
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H1B Sponsor Likelynote

Responsibilities

Troubleshooting and resolving computer, printer, software, and network related issues

Qualification

CompTIA A+CompTIA Network+Microsoft MCPNetworking principlesRemote Desktop ManagementPC troubleshootingMicrosoft Office SuiteWindows operating systemsDiagnostic utilitiesSoft skills

Required

High school diploma or GED equivalent required
Basic technical knowledge and troubleshooting skills are required
Basic understanding of networking principles (e.g. TCP/IP protocols), Active Directory, and Exchange
General knowledge of electronics, PC architecture, PC operating systems, and Microsoft Office
Demonstrated expertise in Remote Desktop Management; PC troubleshooting, configuration, and maintenance; and printer troubleshooting
Experience with current Windows operating systems
Extensive application support experience of current Microsoft Office Suite (Word, Excel, PowerPoint, Publisher, SharePoint, Exchange)
Working knowledge of a range of diagnostic utilities, including application error and system event logs review to include ping, traceroute, IPConfig, and Psexec

Preferred

Bachelor's degree in information technology or related field preferred
1-2 years of experience in a corporate helpdesk environment preferred
Certification in Comptia A+, Comptia Network +, or Microsoft MCP preferred

Benefits

Health, dental, vision, disability and life insurance
401(k) with company match
Generous paid time off
Paid holidays
Flexible Spending Account
Continuing Education benefits
Much more...

Company

Centurion Health

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Centurion Health is a national healthcare leader offering services to correctional agencies and public health institutions across the U.S.

H1B Sponsorship

Centurion Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (2)
2022 (5)

Funding

Current Stage
Late Stage

Leadership Team

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Shant Tossounian
SVP, Chief Information Officer
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Aimee Crosby
Talent Attraction Partner
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Company data provided by crunchbase