Kelly · 1 day ago
Customer Service Representative
United States
Full-time
Remote
Entry, Mid Level
$20/hr - $20/hr
2+ years expKelly Services is a staffing company dedicated to connecting people with great job opportunities. They are seeking a Customer Support Representative I to provide support and creative solutions to customer issues in a remote environment, ensuring high service levels and effective communication with various departments.
OutsourcingProfessional Services
No H1B
Responsibilities
Provide phone support for inquiries from sales and healthcare professionals
Respond promptly and courteously to encourage positive business relationships
Process all work according to SOPs and working practices
Provide feedback to improve service levels and customer support methodology
Demonstrate a positive, constructive, and cooperative attitude
Support sales department by answering questions via phone, email, and fax
Research and report answers to customer/product inquiries
Prepare product or service reports by collecting and analyzing customer information
May serve as specialized rep for CSR or POC accounts
Qualification
Required
2+ years of customer service experience required
Strong communication and organizational skills
Preferred
Experience using CRM systems preferred
Benefits
Medical
Dental
Vision
Telemedicine
Term life
Whole life
Accident insurance
Critical illness
A legal plan
Short-term disability
A retirement savings plan
Service bonus and holiday pay plans (earn up to eight paid holidays per benefit year)
A transit spending account
Paid sick leave under the applicable state or local plan
Company
Kelly
We’ve been helping organizations find the people they need longer than any other company in the world.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Chris Layden
Chief Executive Officer
N
Nicholas Zuhlke
Vice President, Controller, and Chief Accounting Officer
Recent News
Kelly Services, Inc.
2025-11-08
2025-11-08
Company data provided by crunchbase